IT11068: PROBE TO V7K V.6.2.X FAILS WITH HWNEP0112E

IBM Spectrum Control V5.2.8 (December 2015)
IBM Spectrum Control V5.2.9 (February 2016)
IBM Spectrum Control V5.2.10 (May 2016)
IBM Spectrum Control V5.2.10.1 (July 2016)
IBM Spectrum Control V5.2.11 (August 2016)
IBM Spectrum Control V5.2.12 (November 2016)
IBM Spectrum Control V5.2.13 (March 2017)
IBM Spectrum Control V5.2.14 (May 2017)
IBM Spectrum Control V5.2.15 (August 2017)
IBM Spectrum Control V5.2.15.2 (November 2017)
IBM Spectrum Control V5.2.16 (March 2018)
IBM Spectrum Control V5.2.17 (May 2018)

APAR status

• Closed as program error.

Error description

• Probe fails to v7k with the following error message:
  
  2015-08-28 16:31:09.459-0300 HWNEP0112E The CLI command that was
  issued for the storage system afiled and generated the following
  error:
  
  rbash:
  lssystem: command not found
  
  Resulting from, the command 'lssystem' is not available until
  V7K firmware version 6.3.x +.
  
  Apar created to investigate possible solution to above probe
  error.
  
  
  RECREATE STEPS: Run probe to V7K with firmware less than v.6.3.x
  ________________________________________________________________
  DB2 Version used for Server: n/a
  The defect is against component: TPC
  Server/Manager build/release (TPC): 5.2.6
  Agent build/release (TPC): n/a
  Server/Manager (OS): Windows Server 2008 R2
  Agent (OS):n/a
  ________________________________________________________________
  Problem as described by customer: Unable to Probe v7k due to
  error.
  Initial customer impact (low/med/high): low
  

Local fix

• TBD or upgrade V7K firmware to 6.3.x +
  

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * TPC 5.2.6 and 5.2.7 users with SVC 6.1 and 6.2.              *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * Probe for SVC 6.1 and 6.2 fails in TPC 5.2.6 and 5.2.7       *
  * because the lssystem command does not exist on the SVC.      *
  ****************************************************************
  * RECOMMENDATION:                                              *
  * Upgrade to SVC 6.3 or above or TPC 5.2.8 or above.           *
  ****************************************************************
  

Problem conclusion

• The problem can be resolved by upgrading either the SVC firmware
  or the TPC software.
  
  1 - Upgrade SVC to 6.3 or higher
  
  2 - Upgrade to TPC 5.2.8 or higher.
  The fix for this APAR is targeted for the following maintenance
  package:
  
  | refresh pack | 5.2-TIV-TPC-RP0008 - target December 2015
  
  http://www-01.ibm.com/support/docview.wss?&uid=swg21320822
  
  The target dates for future refresh packs do not represent a
  formal commitment by IBM. The dates are subject to change
  without notice.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Modules/Macros

• DISK
  

Fix information

• Fixed component name

  TPC

• Fixed component ID

  5608TPC00

Applicable component levels

• R526 PSY

     UP

• R527 PSY

     UP