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IT10320: SUBSYSTEMS MANAGED BY EMC CIMOM RANDOMLY ENTER 'UNREACHABLE' STATE IN WEB GUI AFTER A FAILED PROBE.

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You can track all active APARs for this component.

 

APAR status

  • Closed as duplicate of another APAR.

Error description

  • In a TPC environment with a EMC Cimom managing some subsystems
, some subsystems might show unreachable state after a failed
probe in the Web GUI, while, disappearing from the Stand Alone
GUI.

The probe fails with the following message : HWN021801E
CIMOMManager failed to get CIMOM entity from database.

RECREATE STEPS:
Add EMC CIMOM/Arrays via wizard. Probe and view results
________________________________________________________________
DB2 Version used for Server: N/A
The defect is against component: 5608TPC00
Server/Manager build/release (TPC): 5.2.6
________________________________________________________________
Problem as described by customer:Arrays in unreachable
state
Initial customer impact (low/med/high):High

Local fix

  • Contact Support

Problem summary

  • 



Problem conclusion


    

  • 



Temporary fix


    

  • 



Comments


    

  • This is the same problem as IT10167.  Track that one for a fix.

    



APAR Information




    

  • APAR number
    IT10320
    • 

  • Reported component name
    TPC ADVANCED
    • 

  • Reported component ID
    5608TPCA0
    • 

  • Reported release
    524
    • 

  • Status
    CLOSED  DUB
    • 

  • PE
    NoPE
    • 

  • HIPER
    NoHIPER
    • 

  • Special Attention
    NoSpecatt
    • 

  • Submitted date
    2015-07-28
    • 

  • Closed date
    2015-09-03
    • 

  • Last modified date
    2015-09-08
    • 





    

  • APAR is sysrouted FROM one or more of the following:
    

    • 

  • APAR is sysrouted TO one or more of the following:
    

    • 



Fix information


    



Applicable component levels


    








      
              
                            

              

              [{"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"SS5R93","label":"IBM Spectrum Control"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"524","Edition":"","Line of Business":{"code":"LOB26","label":"Storage"}}]
              

                          

          
 
        

      

    

      

        

          

            
Document Information


            

            


                        

            Modified date:
            

            22 February 2022
            

            
                      

        


        

        


      

    

  



    

  

  
    
            

          
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