IT09954: INCOMPLETE DELETION OF STERLING FILE GATEWAY PARTNERS

si_52_build_5020500_hotfix_7

APAR status

• Closed as program error.

Error description

• The most common way to delete a Sterling File Gateway partner is
  to go to Participants > Partners, highlight the partner and
  click delete. After upgrade to version 5.2.5, when using an
  Oracle database with RAC, the deletion is incomplete. A partner
  that was not inconsistent will show up in the output from the
  sfgdbcheck utility as inconsistent. The output will show the
  partner as missing the "LoginID", "MailboxName", and
  "XRefUserId", but it will still have the Identity and its
  constituent parts of profiles, delivery channels, packagings
  and document exchanges.
  

Local fix

• STRRTC - 456106
  NM / NM
  Workaround: Use the alternative deletion routine as
  follows:
  1. Go to Participants > Communities.
  2. Click edit on the community that the partner is a member of.
  3. Click View in the Partner section of the window that opens
  up.
  4. Click delete next to the desired partner.
  

Problem summary

• Users Affected:
  Sterling File Gateway users
  
  Problem Description:
  When deleting a partner from the Filegateway admin UI the
  partner is not fully deleted and the 'Identity' is left behind.
  
  Platforms Affected:
  Oracle RAC 11g database
  

Problem conclusion

• Resolution Summary:
  A code fix has been provided.
  
  Delivered In:
  5020500_7
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  STR FILE GATEWA

• Fixed component ID

  5725D0700

Applicable component levels