IT09657: IBM SONAS NDMP BACKUP FAILING ON PRIMARY DISK STORAGE POOL

7.1.4.000-TIV-TSMSRV-WIN
7.1.4.000-TIV-TSMSRV-SolarisSPARC
7.1.4.000-TIV-TSMSRV-Linuxx86_64
7.1.4.000-TIV-TSMSRV-Linuxs390x
7.1.4.000-TIV-TSMSRV-Linuxppc64
7.1.4.000-TIV-TSMSRV-HP-UX
7.1.4.000-TIV-TSMSRV-AIX
IBM Spectrum Protect Server V7.1 Fix Pack 4 (7.1.4.000) Downloads

APAR status

• Closed as program error.

Error description

• SONAS NDMP backup fails to Primary Disk storage pool
  following error message are seen in Tivoli Storage Manager
  server activity log.
   05/27/15   13:57:57      ANR9999D_1995261912
  spiOutMsg(ndmpspi.c:1878)
  Thread<3279>: Error beginning NDMP backup, DSB rc 19 (SESSION:
  103,
  PROCESS: 198)
  

Local fix

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * All Tivoli Storage Manager Users of NDMP backup              *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * The following error will be shown even though the directory  *
  * being backed up is much smaller than the NAS volume on which *
  * is located:                                                  *
  *   ANR4520I Storage Pool SMALLPOOL is being skipped during a  *
  * space allocation. A request for                              *
  *                    52757.517517 megabytes was made but only  *
  * 2048.000000 megabytes were                                   *
  *                    available.                                *
  *   ANR1072E NAS Backup to TSM Storage process 6 terminated -  *
  * insufficient space in                                        *
  *                     destination storage pool.                *
  *   ANR0985I Process 6 for BACKUP NAS (FULL) running in the    *
  * BACKGROUND completed with                                    *
  *                   completion state FAILURE at 10:19:04.      *
  ****************************************************************
  * RECOMMENDATION:                                              *
  * Apply fixing level when available. This problem is currently *
  * projected to be fixed in level 7.1.4.                        *
  * Note that this is subject to change at the discretion of     *
  * IBM.                                                         *
  ****************************************************************
  

Problem conclusion

• The problem was fixed.
  Affected platforms:  AIX, HP-UX, Solaris, Linux and Windows.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  TSM SERVER

• Fixed component ID

  5698ISMSV

Applicable component levels

• R63A PSY

     UP

• R63H PSY

     UP

• R63L PSY

     UP

• R63S PSY

     UP

• R63W PSY

     UP

• R71A PSY

     UP

• R71H PSY

     UP

• R71L PSY

     UP

• R71S PSY

     UP

• R71W PSY

     UP

• R62A PSY

     UP

• R62H PSY

     UP

• R62L PSY

     UP

• R62S PSY

     UP

• R62W PSY

     UP