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IT09588: BPCIN0108E AN ERROR OCCURRED DURING THE UPGRADE OF THE EMBEDDED WEBSPHERE APPLICATION SERVER. TPC 5.2.X UPGRADE FAILED.

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APAR status

  • Closed as program error.

Error description

  • Those upgrading to TPC 5.2.x on Windows when at WAS component
    upgrade, there's still at least one WAS process that holds a
    lock on a file/folder under <TPC_installation_dir>\ewas.
    This can happen especially if Windows Event Viewer is open (or
    third-party tools which provide a similar function) and is
    browsing WebSphere-related entries in the Windows Event Log.
    Due to that Windows Event Viewer, sometimes the file
    <TPC_installation_directory>\ewas\bin\WASServiceMsg.dll
    (e.g. C:\Program Files\IBM\TPC\ewas\bin\WASServiceMsg.dll)
    becomes locked, which causes the "Sharing violation" error from
    below.
    
    If the customer encounters something like this in the installer
    log file (latest lax-out or traceTPCInstall.log) then it's
    almost sure that it's the same issue as the one in the APAR.
    
    date and time Execute:Java13CommandLauncher: Executing 'cmd'
    with arguments:
    '/c'
    'xcopy'
    '/e'
    '/i'
    '/q'
    '/y'
    '/h'
    'drive letter:\temp\TPC_5.2.5.1\TPC\was\ewas\*'
    'drive letter:\IBM\TPC\ewas'
    
    The ' characters around the executable and arguments are not
    part of the command.
    date and time Sharing violation
    date and time ERROR StatusUpdater targetFinished
    org.apache.tools.ant.BuildException exec returned: 4
    drive letter:\IBM\TPC\config\install\tpcwas.xml:81: exec
    returned: 4
    

Local fix

  • The problem can be resolved by:
    1. Rename the current <tpc_home>\ewas directory to ewas_orig
    2. Copy the entire <installation_media>\was\ewas directory into
       <tpc_home>.
    3. Copy/Replace the contents of the renamed <tpc_home>\ewas_orig
       directory into the newly created <tpc_home>\ewas directory.
       This restores configured and customized files into the
       generic ewas necessary to build the profiles.
    4. Restart the TPC installer.
       The installer should continue as expected.
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * Those upgrading to TPC 5.2.x on Windows when at WAS          *
    *                                                              *
    * component upgrade, there's still at least one WAS process    *
    *                                                              *
    * that holds a lock on a file/folder under                     *
    *                                                              *
    * <TPC_installation_dir>\ewas.                                 *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * Those upgrading to TPC 5.2.x on Windows when at WAS          *
    *                                                              *
    * component upgrade, there's still at least one WAS process    *
    *                                                              *
    * that holds a lock on a file/folder under                     *
    *                                                              *
    * <TPC_installation_dir>\ewas.                                 *
    * This can happen especially if Windows Event Viewer is open   *
    * (or third-party tools which provide a similar function) and  *
    * is browsing WebSphere-related entries in the Windows Event   *
    * Log.                                                         *
    * Due to that Windows Event Viewer, sometimes the file         *
    * <TPC_installation_directory>\ewas\bin\WASServiceMsg.dll      *
    * (e.g. C:\Program Files\IBM\TPC\ewas\bin\WASServiceMsg.dll)   *
    * becomes locked,                                              *
    * which causes the "Sharing violation" error                   *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Apply fix maintenance when available.                        *
    ****************************************************************
    

Problem conclusion

  • The fix for this APAR is targeted for the following maintenance
    package:
     refresh pack | 5.2-TIV-TPC-RP0007 - target August 2015
    http://www-01.ibm.com/support/docview.wss?&uid=swg21320822
    
    The target dates for future refresh packs do not represent a
    formal commitment by IBM. The dates are subject to change
    without notice.
    

Temporary fix

  • The problem can be resolved by:
    1. Rename the current <tpc_home>\ewas directory to ewas_orig
    2. Copy the entire <installation_media>\was\ewas directory into
    <tpc_home>.
    3. Copy/Replace the contents of the renamed <tpc_home>\ewas_orig
    directory into the newly created <tpc_home>\ewas directory.
    This restores configured and customized files into the generic
    ewas necessary to build the profiles.
    4.  Restart the TPC installer.  The installer should continue as
    expected.
    

Comments

APAR Information

  • APAR number

    IT09588

  • Reported component name

    TPC

  • Reported component ID

    5608TPC00

  • Reported release

    524

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2015-06-29

  • Closed date

    2015-06-29

  • Last modified date

    2015-06-29

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Modules/Macros

  • INSTALL
    

Fix information

  • Fixed component name

    TPC

  • Fixed component ID

    5608TPC00

Applicable component levels

[{"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"SSWFB4","label":"IBM Spectrum Control Standard Edition"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"524","Line of Business":{"code":"LOB26","label":"Storage"}}]

Document Information

Modified date:
05 October 2023