IT09491: WINDOWS SERVER UPGRADE WILL FAIL WITH ANRI1020E: THE DB2 INSTALLATION FAILED, IF 8.3 FILENAME SUPPORT IS NOT ENABLED.

6.3.6.000-TIV-TSMRPT-AGENT-Linux
6.3.6.000-TIV-TSMRPT-AGENT-AIX
6.3.6.000-TIV-TSMRPT-AIX
6.3.6.000-TIV-TSMRPT-AGENT-Windows
6.3.6.000-TIV-TSMRPT-Linuxx86
6.3.6.000-TIV-TSMRPT-Linuxx86_64
6.3.6.000-TIV-TSMRPT-WindowsI32
6.3.6.000-TIV-TSMRPT-WindowsX64
6.3.6.000-TIV-TSMAC-WindowsX64
6.3.6.000-TIV-TSMAC-WindowsI32
6.3.6.000-TIV-TSMAC-SolarisSPARC
6.3.6.000-TIV-TSMAC-Linuxx86
6.3.6.000-TIV-TSMAC-Linuxs390x
6.3.6.000-TIV-TSMAC-AIX
6.3.6.000-TIV-TSMALL-SolarisSPARC
6.3.6.000-TIV-TSMALL-WindowsX64
6.3.6.000-TIV-TSMSTA-WindowsI32
6.3.6.000-TIV-TSMALL-HP-UX
6.3.6.000-TIV-TSMALL-Linuxppc64
6.3.6.000-TIV-TSMALL-AIX
6.3.6.000-TIV-TSMALL-Linuxs390x
6.3.6.000-TIV-TSMALL-Linuxx86_64
IBM Tivoli Storage Manager V6.3 Fix Pack 6 (6.3.6.000) Server Downloads

APAR status

• Closed as documentation error.

Error description

• The Tivoli Storage Manager Server installation or upgrade will
  fail at the DB2 installation stage with the following error:
  
  
  ANRI1020E: The DB2 installation failed. To review errors and
  correct any issues, review:
  C:\ProgramData\IBM\Installation
  Manager\logs\native\tsm_logs\db2_install.log
  
  The DB2 installation on Windows requires Microsoft 8.3 filename
  convention and if this is disabled, the installation or upgrade
  will fail.
  NOTE: Starting with Microsoft Windows Server 2012 R2, the 8dot3
        filename support is disabled by default on non-system
        drives (e.g. D:\)
        Starting with WinPE 4.0 (Windows Preinstallation
        Environment), the 8dot3 filename support is disabled for
        all volumes including the system drive.
        Any Windows images created using WinPE 4.0 or later will
        have 8dot3 filename support disabled.
  
  
  
  Tivoli Storage Manager Versions Affected:
  All supported versions of Tivoli Storage Manager Server on
  Windows platform
  
  
  
  Initial Impact:
  Medium
  
  
  
  Additional Keywords:
  TSM Installation upgrade server 8.3 filename 8dot3  support
  ANRI1020E
  

Local fix

• Review the following technote to understand the current DB2
  design limitation and how to fix this :
  http://www-01.ibm.com/support/docview.wss?uid=swg21929296
  

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * Tivoli Storage Manager Windows users                         *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * see error description                                        *
  ****************************************************************
  * RECOMMENDATION:                                              *
  * Update the install guide.                                    *
  ****************************************************************
  

Problem conclusion

• Update the Installation Guide with a new topic as follows:
  
  Prepare to install DB2 on Windows
  
  Before you install DB2 on Windows operating systems, ensure that
  you correctly configured your directory names.
  
  Short file names
  If DB2 is installed on a drive on which 8.3 file names are
  disabled, and the DB2 installation directory name has spaces in
  it, DB2 must be reinstalled on a drive that has 8.3 file names
  that are enabled, or in a directory that does not have spaces in
  the name.
  
  8.3 file name support is disabled by default for all non-system
  drives, for example D:\, since Windows Server 2012 R2. 8.3 file
  name support is also disabled by default for all volumes since
  Windows Preinstallation Environment (WinPE) 4.0.
  
  To check the current 8.3 file name settings for a drive, in a
  DB2 command window, run the fsutil.exe behavior query
  disable8dot3 command.
  These are the values when you run the command:
  0 = Create 8.3 short file names (default)
  1 = Do not create 8.3 file names
  2 = Set 8.3 file names on a per volume basis
  3 = Disable 8.3 file names on all volumes, except the system
  volume
  
  The registry state of NtfsDisable8dot3NameCreation is 0, which
  means that 8.3 file names are enabled on all volumes
  
  To enable 8.3 file names on a global basis, run the fsutil.exe
  behavior set disable8dot3 0 command.
  
  This problem is currently projected to be fixed in
  levels 6.3.6 and 7.1.4. Note that this is subject to change at
  the discretion of IBM.
  
  Affected platforms:  Windows.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

Applicable component levels