IT09277: ANS3108W MESSAGE WHILE MOUNTING VIRTUAL MACHINE BACKUP.

IBM Spectrum Protectâ„¢ Client 7.1.3 Downloads and READMEs

APAR status

• Closed as program error.

Error description

• Warning message ANS3108W occurs when using the Data Protection
  for VMware GUI to mount a backup.
  
  Customer/L2 Diagnostics :
  
  While mount operation vRDM disk are excluded as it incorrectly
  mark vRDM disks not backed up, when creating mount points.
  
  WARNING ANS3108W The disk with lable='Hard Disk X'is not mounted
  because it was excluded during backup( Reason: 'Unknown')
  
  
  Tivoli Storage Manager Versions Affected:
  
  Tivoli Storage Manager for Virtual Environments - Data
  Protection for VMware 7.1.1 or higher
  

Local fix

• Use Recovery Agent to manually mount the vRDM disk as iSCSI
  target.
  

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * Tivoli Storage Manager for Virtual Environments version 7.1  *
  * running on all Microsoft Windows x64 and Linux x86_64        *
  * platforms                                                    *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * See ERROR DESCRIPTION                                        *
  ****************************************************************
  * RECOMMENDATION:                                              *
  * This issue is projected to be fixed in the Tivoli Storage    *
  * Manager Client on Windows x64 and Linux x86_64  in level     *
  * 7.1.3                                                        *
  * Note 1: The Tivoli Storage Manager (TSM) Client is a         *
  * prerequisite to using the Data Protection for VMware. In     *
  * Data Protection for VMware environments, the TSM Client is   *
  * also known as the data mover.                                *
  * Note 2: This is subject to change at the discretion of IBM.  *
  ****************************************************************
  

Problem conclusion

• vRDM disks can now be successfully mounted.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  TSM CLIENT

• Fixed component ID

  5698ISMCL

Applicable component levels

• R71W PSY

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