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IT09184: ANS9308E MESSAGE WHILE "BACKUP VM *" FOR HYPER-V VM

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APAR status

  • Closed as program error.

Error description

  • When Tivoli storage manager backup archive client use for
    hyper-v VM backup it shows following message ,
    
    dsmc backup VM *
    
    ANS9308E No match found for the Hyper-V VM name or VMList 'Host
    Component' entered
    
    Tivoli Storage Manager for Virtual Environment (DP for MS
    Hyper-v) is not affected.
    
    Customer / L2 diagnostics :
    
    Service trace shows :
    
    05/19/2015 12:22:13.460 [001100] [8868] :
    ..\..\common\winnt\vssback.cpp(7585):
    vssSelectHyperVMComponents(): passed in VMListStrIN='*'
    05/19/2015 12:22:13.460 [001100] [8868] :
    ..\..\common\winnt\vssback.cpp(7593):
    vssSelectHyperVMComponents(): Processing vmList option value='*'
    05/19/2015 12:22:13.460 [001100] [8868] :
    ..\..\common\winnt\vssback.cpp(7600):
    vssSelectHyperVMComponents(): Find VMList item in list of VMs,
    vmName='*'
    05/19/2015 12:22:13.460 [001100] [8868] :
    ..\..\common\winnt\vssback.cpp(7607):
    vssSelectHyperVMComponents(): Check if vmName='*' in
    component='VSS Writer'
    05/19/2015 12:22:13.460 [001100] [8868] :
    ..\..\common\winnt\vssback.cpp(7635):
    vssSelectHyperVMComponents(): Not selectable, component='VSS
    Writer'
    05/19/2015 12:22:13.460 [001100] [8868] :
    ..\..\common\winnt\vssback.cpp(7607):
    vssSelectHyperVMComponents(): Check if vmName='*' in
    component=X'
    05/19/2015 12:22:13.460 [001100] [8868] :
    ..\..\common\winnt\vssback.cpp(7643):
    vssSelectHyperVMComponents(): All VMs requested in VMList='*',
    component='X'
    05/19/2015 12:22:13.460 [001100] [8868] :
    ..\..\common\winnt\vssback.cpp(7607):
    vssSelectHyperVMComponents(): Check if vmName='*' in
    component='Host Component'
    05/19/2015 12:22:13.460 [001100] [8868] :
    ..\..\common\winnt\vssback.cpp(7643):
    vssSelectHyperVMComponents(): All VMs requested in VMList='*',
    component='Host Component'
    05/19/2015 12:22:13.460 [001100] [8868] :
    ..\..\common\winnt\vssback.cpp(7670):
    vssSelectHyperVMComponents(): Exiting, VMList total number of
    found entries='2', Total in VMList='1'
    
    05/19/2015 12:22:13.460 [001100] [8868] :
    ..\..\common\ut\dswmi.cpp( 429): wmiVerifySelectedVMList():
    Could not find guid=Host Component caption="Host Component"
    05/19/2015 12:22:13.460 [001100] [8868] :
    ..\..\common\ut\dswmi.cpp( 374): EXIT  <=====
    wmiVerifySelectedVMList(), rc = 0
    05/19/2015 12:22:13.460 [001100] [8868] :
    ..\..\client\clc\dscback.cpp(11683):
    showRejectedHyperVComponents(): Showing rejected HyperV
    components
    05/19/2015 12:22:13.460 [001100] [8868] :
    ..\..\common\ut\GlobalRC.cpp( 428): msgNum = 9308 changed the
    Global RC.
    05/19/2015 12:22:13.460 [001100] [8868] :
    ..\..\common\ut\GlobalRC.cpp( 429): Old values: rc = 0,
    rcMacroMax = 0, rcMax = 0.
    05/19/2015 12:22:13.460 [001100] [8868] :
    ..\..\common\ut\GlobalRC.cpp( 444): New values: rc = 12,
    rcMacroMax = 12, rcMax = 12.
    
    
    Tivoli Storage Manager Versions Affected:
    Tivoli Storage Manager client v7.1.x
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * TSM B/A Client version 6.4 and 7.1 running on Windows Server *
    * 2012 (R2).                                                   *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * See ERROR DESCRIPTION                                        *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Apply fixing level when available. This problem is currently *
    * projected to be fixed in level 7.1.3.                        *
    * Note that until these levels are available, this information *
    * is subject to change at the discretion of IBM.               *
    ****************************************************************
    *
    

Problem conclusion

  • The problem has been fixed and no longer occurs.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IT09184

  • Reported component name

    TSM CLIENT

  • Reported component ID

    5698ISMCL

  • Reported release

    71W

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2015-06-01

  • Closed date

    2015-06-16

  • Last modified date

    2015-06-16

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Modules/Macros

  • DSM      DSMC     DSMCSVC  DSMAGENT
    

Fix information

  • Fixed component name

    TSM CLIENT

  • Fixed component ID

    5698ISMCL

Applicable component levels

  • R71W PSY

       UP

[{"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"SSGSG7","label":"Tivoli Storage Manager"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"71W","Line of Business":{"code":"LOB26","label":"Storage"}}]

Document Information

Modified date:
08 January 2022