IT09122: ANR9999D_1336436977 MESSAGES IN MIXED MEDIA LIBRARY ENVIRONMENT DURING SPACE RECLAMATION.

6.3.6.000-TIV-TSMRPT-AGENT-Linux
6.3.6.000-TIV-TSMRPT-AGENT-AIX
6.3.6.000-TIV-TSMRPT-AIX
6.3.6.000-TIV-TSMRPT-AGENT-Windows
6.3.6.000-TIV-TSMRPT-Linuxx86
6.3.6.000-TIV-TSMRPT-Linuxx86_64
6.3.6.000-TIV-TSMRPT-WindowsI32
6.3.6.000-TIV-TSMRPT-WindowsX64
6.3.6.000-TIV-TSMAC-WindowsX64
6.3.6.000-TIV-TSMAC-WindowsI32
6.3.6.000-TIV-TSMAC-SolarisSPARC
6.3.6.000-TIV-TSMAC-Linuxx86
6.3.6.000-TIV-TSMAC-Linuxs390x
6.3.6.000-TIV-TSMAC-AIX
6.3.6.000-TIV-TSMALL-SolarisSPARC
6.3.6.000-TIV-TSMALL-WindowsX64
6.3.6.000-TIV-TSMSTA-WindowsI32
6.3.6.000-TIV-TSMALL-HP-UX
6.3.6.000-TIV-TSMALL-Linuxppc64
6.3.6.000-TIV-TSMALL-AIX
6.3.6.000-TIV-TSMALL-Linuxs390x
6.3.6.000-TIV-TSMALL-Linuxx86_64
IBM Tivoli Storage Manager V6.3 Fix Pack 6 (6.3.6.000) Server Downloads

APAR status

• Closed as program error.

Error description

• The Tivoli Storage Manager server may issue "ANR9999D_1336436977
  EndMoveVolume(afrclm.c:3950) Thread<77881>: Reclamation
  terminated for volume 123456L3 - unexpected result code
  (3012)." messages during space reclamation, when a library
  is equipped with different LTO generation tape drives (e.g.
  mixing LTO5 and LTO3 drives).
  The message is seen when the mount of a tape fails as all drives
  for that specific tape format are in use.
  
  Customer/L2 Diagnostics (If Applicable):
  A PVR MMS NA trace may show that all tape drives for the
  required tape format are in use:
  13:27:49.262 [77888][mmsdrive.c][9815][CheckIfDrivesSame]:Drives
  in library NEWCASLIB1 are of different capabilities.
  [...]
  13:27:49.262 [77888][mmsdrive.c][2117][MmsAcquireDrive]:Drive
  DRIVEBA14 in sorted list - state 1, desc state 0, line 1.
  13:27:49.262 [77888][mmsdrive.c][2124][MmsAcquireDrive]:  Drive
  DRIVEBA14 in shared library.
  13:27:49.262 [77888][mmsdrive.c][2117][MmsAcquireDrive]:Drive
  DRIVEBA16 in sorted list - state 1, desc state 0, line 1.
  13:27:49.262 [77888][mmsdrive.c][2124][MmsAcquireDrive]:  Drive
  DRIVEBA16 in shared library.
  13:27:49.263 [77888][mmsdrive.c][2117][MmsAcquireDrive]:Drive
  DRIVEBA15 in sorted list - state 1, desc state 0, line 1.
  13:27:49.263 [77888][mmsdrive.c][2124][MmsAcquireDrive]:  Drive
  DRIVEBA15 in shared library.
  13:27:49.263
  [77888][mmsdrive.c][7277][MmsReleaseDriveList]:Releasing
  DriveList in library MIXEDLIB
  13:27:49.263 [77888][mmsdrive.c][2329][MmsAcquireDrive]:Couldn't
  acquire drive in lib=MIXEDLIB
  13:27:49.263
  [77888][mmslib.c][10639][MmsReleaseLibVolume]:Releasing
  reservation for volume 123456L3 in library MIXEDLIB.
  [...]
  13:27:49.268
  [77881][afcreate.c][1781][AfReconstruct]:ssReconstruct failed
  with rc = 3011. srcBfId = 89581434 srcPoold = 25, targetBfId =
  92612282, destPoolId = -15.
  13:27:49.270 [77881][afmove.c][7012][MoveBatch]:Found
  inaccessible volume 87308 while attempting to move volume 87308.
  13:27:49.270 [77881][afmove.c][5190][MoveVolume]:MoveBatch
  returned rc=3012.
  13:27:49.270 [77881][afrclm.c][3263][RclmQueuedSourceVols]:Proc
  366: Done (rc=3012) with volume 123456L3(87308), pool TAPE(25)
  13:27:49.271 [77881][afrclm.c][3686][EndMoveVolume]:Entry (proc
  366): volume 123456L3(87308), rc = 3012.
  13:27:49.271
  [77881][output.c][7612][PutConsoleMsg]:ANR9999D_1336436977
  EndMoveVolume(afrclm.c:3950) Thread<77881>: Reclamation
  terminated for volume 123456L3 - unexpected result code (3012).
  [...]
  13:27:49.273 [77881][output.c][7612][PutConsoleMsg]:ANR1092E
  Space reclamation is ended for volume 123456L3. An internal
  server error was detected.~
  [...]
  
  
  Tivoli Storage Manager Versions Affected:
  Tivoli Storage Manager server 6.3, 7.1 - ALL PLATTFORMS
  
  Initial Impact:
  Low
  
  Additional Keywords:
  mixed media, LTO, INACCESSIBLE, MEDIA FAULT, 1155662, 3011, 3012
  

Local fix

• Retry the reclamation of the affected storagepool.
  

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * All Tivoli Storage Manager users of mixed generation tape    *
  * drives.                                                      *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * See error description.                                       *
  ****************************************************************
  * RECOMMENDATION:                                              *
  * Apply fixing level when available. This problem is currently *
  * projected to be fixed in                                     *
  * level 6.3.6. Note that this is subject to change at the      *
  * discretion of IBM.                                           *
  ****************************************************************
  

Problem conclusion

• This problem was fixed.
  Affected platforms:   AIX, HP, Linux, Solaris, and Windows.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  TSM SERVER

• Fixed component ID

  5698ISMSV

Applicable component levels

• R63A PSY

     UP

• R63H PSY

     UP

• R63L PSY

     UP

• R63S PSY

     UP

• R63W PSY

     UP