IT09091: TPC PROBE TO 3PAR FAILS IF USEDSNAPADMINSPACE IS NOT DEFINED FOR THE CPG POOLS.

Tivoli Storage Productivity Center 5.2.7 (select fixes from group)
IBM Spectrum Control V5.2.8 (December 2015)
IBM Spectrum Control V5.2.9 (February 2016)
IBM Spectrum Control V5.2.10 (May 2016)
IBM Spectrum Control V5.2.10.1 (July 2016)
IBM Spectrum Control V5.2.11 (August 2016)
IBM Spectrum Control V5.2.12 (November 2016)
IBM Spectrum Control V5.2.13 (March 2017)
IBM Spectrum Control V5.2.14 (May 2017)
IBM Spectrum Control V5.2.15 (August 2017)
IBM Spectrum Control V5.2.15.2 (November 2017)
IBM Spectrum Control V5.2.16 (March 2018)
IBM Spectrum Control V5.2.17 (May 2018)

APAR status

• Closed as program error.

Error description

• The Indication for the problem from the logs:
  
  2015-05-12 09:44:07.445+0100 HWN099993E null
  @(-9223372036854764171;[-9223372036854774519,0,6]
  ;-9223372036854764032;Process Processor (Thread-160))
    java.lang.NumberFormatException: null
  at java.lang.Long.parseLong(Long.java:416)
  at java.lang.Long.parseLong(Long.java:495)
  at com.ibm.tpc.infrastructure.mapping.SMISHP_3PAR2_Storage
  PoolToDBMapper.persist(SMISHP_3PAR2_StoragePoolToDBMapper.java:6
  6)
  at com.ibm.tpc.disk.collection.DiskCIMProcessor.handleEntity
  (DiskCIMProcessor.java:407)
  at com.ibm.tpc.disk.collection.DiskCIMProcessor.handleEntity
  (DiskCIMProcessor.java:586)
  at com.ibm.tpc.disk.collection.DiskCIMProcessor.handle
  Association(DiskCIMProcessor.java:624)
  at com.ibm.tpc.discovery.DiscoverStep.process(Discover
  Step.java:359)
  at com.ibm.tpc.disk.collection.step.AbstractDiscoverStep.
  processNext(AbstractDiscoverStep.java:69)
  at com.ibm.tpc.disk.collection.step.SimpleStep.process
  (SimpleStep.java:45)
  at com.ibm.tpc.disk.collection.step.AbstractDiscoverStep.
  processNext(AbstractDiscoverStep.java:69)
  at com.ibm.tpc.disk.collection.step.RetrieveCopyServicesStep.
  process(RetrieveCopyServicesStep.java:205)
  at
  com.ibm.tpc.disk.collection.ProbeGenericArraySubsystemProcess.
  process(ProbeGenericArraySubsystemProcess.java:538)
  at com.ibm.tpc.Router.perform(Router.java:1078)
  at com.ibm.tpc.Router.perform(Router.java:589)
  at com.ibm.tpc.disk.collection.ProbeCompleteSubsystem.process
  (ProbeCompleteSubsystem.java:162)
  at com.ibm.tpc.Router.perform(Router.java:1078)
  at com.ibm.tpc.Router.perform(Router.java:589)
  at com.ibm.tpc.discovery.ProcessProcessor.process
  (ProcessProcessor.java:71)
  at com.ibm.tpc.infrastructure.threads.TPCThread.run
  (TPCThread.java:259)   com.ibm.tpc.disk.collection.
  DiskCIMProcessor handleEntity
  

Local fix

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * TPC 5.2.x customers running probe on 3PAR subsystems where   *
  * USEDSNAPADMINSPACE is null for the storage pools             *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * The probe fails with a NullPointerException if the           *
  * USEDSNAPADMINSPACE returned by the CIMOM for the pools is    *
  * null.                                                        *
  ****************************************************************
  * RECOMMENDATION:                                              *
  * Apply fix maintenance when available.                        *
  ****************************************************************
  

Problem conclusion

• The fix for this APAR is targeted for the following maintenance
  package:
  
  | refresh pack | 5.2-TIV-TPC-RP0007 - target August 2015
  
  http://www-01.ibm.com/support/docview.wss?&uid=swg21320822
  
  The target dates for future refresh packs do not represent a
  formal commitment by IBM. The dates are subject to change
  without notice.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Modules/Macros

• DISK
  

Fix information

• Fixed component name

  TPC

• Fixed component ID

  5608TPC00

Applicable component levels