IT09026: 'RESTORE VERIFYVMIFSNAP' MESSAGE WITH ANS4015E RC 115 FOR AD PROTECTED VM GUESTS

IBM Spectrum Protectâ„¢ Client 7.1.3 Downloads and READMEs

APAR status

• Closed as program error.

Error description

• For VMware guests that are Microsoft Active Directory domain
  controllers, VM backup image validation using the command :
  
  dsmc restore verifyvmifsnap <vmname>
  
  might halt with the following messages in the client
  dsmerror.log :
  
  <timestamp> ANS5250E An unexpected error was encountered.
     TSM function name : PerformRegistryModification
     TSM function      : Could not find newly created vm
     TSM return code   : 115
     TSM file          : ..\..\common\vm\vmrestvddk.cpp (5823)
  <timestamp> ANS4015E Error processing '<vmname>': unexpected
                       TSM error (115) encountered
  <timestamp> ANS4177E Full VM restore of VMware Virtual Machine
                       '<vmname>' failed with RC=115 target
                       node name='<datacenter node>',
                       data mover node name='<data mover>'
  <timestamp> ANS4015E Error processing '\VMFULL-<vmname>':
                       unexpected TSM error (115) encountered
  
  because of an incorrect handling within the code at the end of
  the processing and not affecting the validation check itself.
  This means that the backup image still is structurally valid
  and the errors can be ignored.
  
  Tivoli Storage Manager Versions Affected:
  Tivoli Storage Manager for Virtual Environment - Data
  Protection for VMware 7.1.x on Linux and Windows only for
  Microsoft Active Directory domain controller guests.
  
  Initial Impact: Low
  
  Additional Keywords: zztsm tsm4ve tdp4ve AD restore verify
  validate
  

Local fix

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * Tivoli Storage Manager for Virtual Environments version 7.1  *
  * running on all Microsoft Windows x64 and Linux x86_64        *
  * platforms                                                    *
  * PROBLEM DESCRIPTION                                          *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * See ERROR DESCRIPTION                                        *
  ****************************************************************
  * RECOMMENDATION:                                              *
  * This issue is projected to be fixed in the Tivoli Storage    *
  * Manager Client on Windows x64 and Linux x86_64  in level     *
  * 7.1.3                                                        *
  * Note 1: The Tivoli Storage Manager (TSM) Client is a         *
  * prerequisite to using the Data Protection for VMware. In     *
  * Data Protection for VMware environments, the TSM Client is   *
  * also known as the data mover.                                *
  * Note 2: This is subject to change at the discretion of IBM.  *
  ****************************************************************
  

Problem conclusion

• The problem has been fixed and no longer occurs.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Modules/Macros

• dsmagent dsm
  

Fix information

• Fixed component name

  TSM CLIENT

• Fixed component ID

  5698ISMCL

Applicable component levels

• R71W PSY

     UP

• R71L PSY

     UP