IBM Support

IT08757: EXTERNAL PURGE ERROR WHILE GENERATING DOCUMENT ON DISK LIST JAVA.LANG.ILLEGALSTATEEXCEPTION: QUEUE FULL.

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APAR status

  • Closed as program error.

Error description

  • External purge returns the following error in purge logs:
    
    [2015-04-09 11:40:02.848] ERROR 000000000000 GLOBAL_SCOPE
    [ConsumerTask] PURGE ERROR While generating Document On Disk
    List
    java.lang.IllegalStateException: Queue full
        at java.util.AbstractQueue.add(AbstractQueue.java:109)
        at
    com.sterlingcommerce.woodstock.services.archive.purge.hpp.AsyncD
    odFileDelete.deferredDeleteFile(AsyncDodFileDelete.java:48)
        at
    com.sterlingcommerce.woodstock.services.archive.purge.hpp.Consum
    erTask.writeDataOnDiskInfo(ConsumerTask.java:452)
        at
    com.sterlingcommerce.woodstock.services.archive.purge.hpp.Consum
    erTask.taskLooper(ConsumerTask.java:731)
        at
    com.sterlingcommerce.woodstock.services.archive.purge.hpp.Consum
    erTask.run(ConsumerTask.java:678)
        at
    java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExec
    utor.java:1156)
        at
    java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExe
    cutor.java:626)
        at java.lang.Thread.run(Thread.java:804)
    [2015-04-09 11:40:02.849] ERROR The following error occurred:
    Queue full
    null
    [2015-04-09 11:40:02.849] ERROR Attempting to recover
    [2015-04-09 11:40:02.849] ERROR
    
    The Schedule_PurgeService is unable to keep up with the
    workload. External purge is not deleting documents on disk.
    
    Tried tuning external purge properties in
    archivethread.properties_hpp_ext file:
    
    purge_maxPoolSize = 10
    purge_keepAliveTime = 30000
    purge_maxQueueDepth = 100000
    purge_debug=true
    purge_scavengerSleepTime=20000
    purge_batchSize=500
    
    No impact. Still getting "queue full" error.
    
    Customer requires external purge to maintain database size and
    delete documents on disk. Schedule_PurgeService is unable to
    keep up with workload.
    

Local fix

  • STRRTC - 462556
    PC / PC
    Circumvention: None
    

Problem summary

  • Problem Description:
    A capacity-restricted queue is used to store deferred delete
    file requests, but the capacity is hard-coded. The number of
    threads allocated for these deferred delete file requests is
    also hard-coded. This makes it impossible for the customer to
    configure these two values to avoid a queue full error.
    
    Platforms Affected:
    All
    
    Users Affected:
    External purge users
    

Problem conclusion

  • Resolution Summary:
    Two new properties have been added to archivethread.properties
    to give customers more visibility and control over external
    purge configurations. The "purge_taskListCapacity" property can
    be used to set the capacity of the deferred delete file requests
    queue. The "purge_numberDeleteThreads" property can be used to
    set the number of threads allocated for processing deferred
    delete file requests.
    
    Delivered In:
    5020500_5
    

Temporary fix

Comments

APAR Information

  • APAR number

    IT08757

  • Reported component name

    STR B2B INTEGRA

  • Reported component ID

    5725D0600

  • Reported release

    524

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2015-05-06

  • Closed date

    2015-05-18

  • Last modified date

    2015-05-26

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    STR B2B INTEGRA

  • Fixed component ID

    5725D0600

Applicable component levels

  • R525 PSY

       UP

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Document Information

Modified date:
26 May 2015