IBM Support

IT08652: THE SCRIPT USED TO START THE TIVOLI STORAGE MANAGER CLIENT COMPONENT DSMCAD REFUSES TO START THE DAEMON ON UBUNTU

Subscribe

You can track all active APARs for this component.

 

APAR status

  • Closed as program error.

Error description

  • The script used to start the Tivoli Storage Manager client
    component dsmcad revokes to start on Ubuntu. This is caused by a
    script failure. The script query that verifies the operating
    system type does not contain the Ubuntu operating system.
    Therefore the script stops after the Ubuntu operating system was
    detected.
    

Local fix

  • Update the script /opt/tivoli/tsm/client/ba/bin/rc.dsmcad. Add
    the following entires: TBD
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * Tivoli Storage Manager client v7.1.2 component dsmcad on     *
    * Ubuntu.                                                      *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * See ERROR DESCRIPTION                                        *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Apply fixing level when available. This problem is currently *
    * projected to be fixed in level 7.1.3.                        *
    * Note that until these levels are available, this information *
    * is subject to change at the discretion of IBM.Upgrade the    *
    * Tivoli Storage Manager client version to the fix level       *
    ****************************************************************
    The Tivoli Storage Manager client component dsmcad is required
    to run if the Tivoli Storage Manager scheduler or the web client
    must be used.
    Due to a program error in the script that is used to start the
    dsmcad the service revokes to start on Ubuntu.
    The script that is used to start the dsmcad will stop with the
    error message: "This distribution is not supported".
    

Problem conclusion

  • The problem has been fixed and the dsmcad can be used on Ubuntu
    now.
    

Temporary fix

  • N/A
    

Comments

APAR Information

  • APAR number

    IT08652

  • Reported component name

    TSM CLIENT

  • Reported component ID

    5698ISMCL

  • Reported release

    71L

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2015-04-30

  • Closed date

    2015-06-24

  • Last modified date

    2015-06-24

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Modules/Macros

  • dsmcad
    

Fix information

  • Fixed component name

    TSM CLIENT

  • Fixed component ID

    5698ISMCL

Applicable component levels

  • R71L PSY

       UP

[{"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"SSGSG7","label":"Tivoli Storage Manager"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"71L","Line of Business":{"code":"LOB26","label":"Storage"}}]

Document Information

Modified date:
07 January 2022