IT08462: NOT ABLE TO USE THE TSM WEB CLIENT HELP WHEN USING THE CHROME BROWSER.

TSM 7.1.2.x interim fix client downloads
IBM Spectrum Protectâ„¢ Client 7.1.3 Downloads and READMEs

APAR status

• Closed as program error.

Error description

• Cannot use web client help table of contents while using Chrome
  browser.  The table of contents appears jumbled and the links do
  not work.
  

Local fix

• Use another supported browser such as IE or Firefox
  

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * Tivoli Storage Manager web client version 7.1.1 and 7.1.2 on *
  * all Windows and UNIX plaforms.                               *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * See ERROR DESCRIPTION.                                       *
  ****************************************************************
  * RECOMMENDATION:                                              *
  * Apply fixing level when available. This problem is currently *
  * projected to be fixed in levels 7.1.3 on all Windows and     *
  * UNIX platforms. Note that this is subject to change at the   *
  * discretion of IBM.                                           *
  ****************************************************************
  *
  

Problem conclusion

• The table of contents in the Tivoli Storage Manager web client
  help appears to be jumbled in the Chrome browser and the links
  in the table of contents do not work. After applying the fix,
  when displaying the web client help in the Chrome browser, the
  table of contents in the web client help are organized, and the
  links are functional.
  

Temporary fix

• A fix for this problem is currently targeted for interim fix
  package 7.1.2.1. Note that until the interim fix is actually
  available this information is subject to change at the
  discretion of IBM.
  

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Modules/Macros

• WEBHELP
  

Fix information

• Fixed component name

  TSM CLIENT

• Fixed component ID

  5698ISMCL

Applicable component levels

• R71A PSY

     UP

• R71H PSY

     UP

• R71L PSY

     UP

• R71M PSY

     UP

• R71S PSY

     UP

• R71W PSY

     UP