IT08430: PERMISSION DENIED ERROR AFTER SNAPSHOT MOUNT WITH NFS EXPORT.

TSM 7.1.2.x interim fix client downloads
IBM Spectrum Protectâ„¢ Client 7.1.3 Downloads and READMEs

APAR status

• Closed as program error.

Error description

• After mounting a Linux virtual machine, choosing to create
  NFS export, root is not able to view anything owned by root
  on the mount.
  This situation occurs when using the DP for VMware
  file level restore. But can also be seen outside of TSM.
  Steps to recreate:
  1 - Using the VE GUI to mount a Linux snapshot.
  Choose the option to automatically create the NFS export.
  2 - Log into the Linux VM as ROOT, mount the volume that was
  created
  during the NFS export.
  3 - Attempt to cd (change directory) into a directory owned by
  root.
  Example of the error:
  bash: cd: mount-dir/testdir/: Permission denied
  This problem should only occur on directories with the
  following permissions:
  dr-xr-x--- 2 root root
  .
  Note: Reading anything owned by ROOT, on the mounted snapshot,
  on the mount proxy machine is successful. This problem only
  occurs
  on the machine that mounted the export.
  This problem occurs during the export command. The export is
  being done with  options "ro,nohide,crossmnt"" which are not
  sufficient.
  Initial impact: Medium
  Versions affected: 7.1.1  Linux only.
  

Local fix

• Step 1- mount the Linux VM, but don't choose to create the
  export.
  Step 2- after the mount is created, manually create the export.
  Example: exportfs -i -o ro,nohide,crossmnt,no_root_squash
  <target machine>:<local path to be exported>
  Step 3- mount the export on the target Linux machine.
  Step 4 - umount the file system on the target Linux machine
  Step 5 -  remove export with command 'export -u <target
  machine>:<local path to be exported>
  

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * Tivoli Storage Manager for Virtual Environments version      *
  * 7.1.1 and 7.1.2 running on all Microsoft Windows x64 and     *
  * Linux x86_64 platforms                                       *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * See ERROR DESCRIPTION                                        *
  ****************************************************************
  * RECOMMENDATION:                                              *
  * Apply fixing level when available.                           *
  * This issue is projected to be fixed in the Tivoli Storage    *
  * Manager Client on Linux x86_64  in level 7.1.3.              *
  * Note 1: The Tivoli Storage Manager (TSM) Client is a         *
  * prerequisite to using the Data Protection for VMware. In     *
  * Data Protection for VMware environments, the TSM Client is   *
  * also known as the data mover.                                *
  * Note 2: This is subject to change at the discretion of IBM.  *
  ****************************************************************
  

Problem conclusion

• The problem has been fixed and no longer occurs.
  

Temporary fix

• -Tivoli Storage Manager Client on Linux x86_64 version 7.1.2.3
  
  Note: Until a Data Protection for VMware packaged fix of a
  fixing Tivoli Storage Manager Client level is available, Data
  Protection for VMware customers can install an use a fixed level
  of the the Tivoli Storage Manager Client in their environment.
  

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Modules/Macros

• dsmagent
  

Fix information

• Fixed component name

  TSM CLIENT

• Fixed component ID

  5698ISMCL

Applicable component levels

• R71L PSY

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