Direct links to fixes
6.3.6.000-TIV-TSMRPT-AGENT-Linux
6.3.6.000-TIV-TSMRPT-AGENT-AIX
6.3.6.000-TIV-TSMRPT-AIX
6.3.6.000-TIV-TSMRPT-AGENT-Windows
6.3.6.000-TIV-TSMRPT-Linuxx86
6.3.6.000-TIV-TSMRPT-Linuxx86_64
6.3.6.000-TIV-TSMRPT-WindowsI32
6.3.6.000-TIV-TSMRPT-WindowsX64
6.3.6.000-TIV-TSMAC-WindowsX64
6.3.6.000-TIV-TSMAC-WindowsI32
6.3.6.000-TIV-TSMAC-SolarisSPARC
6.3.6.000-TIV-TSMAC-Linuxx86
6.3.6.000-TIV-TSMAC-Linuxs390x
6.3.6.000-TIV-TSMAC-AIX
6.3.6.000-TIV-TSMALL-SolarisSPARC
6.3.6.000-TIV-TSMALL-WindowsX64
6.3.6.000-TIV-TSMSTA-WindowsI32
6.3.6.000-TIV-TSMALL-HP-UX
6.3.6.000-TIV-TSMALL-Linuxppc64
6.3.6.000-TIV-TSMALL-AIX
6.3.6.000-TIV-TSMALL-Linuxs390x
6.3.6.000-TIV-TSMALL-Linuxx86_64
7.1.3.000-TIV-TSMSRV-WIN
7.1.3.000-TIV-TSMSRV-SolarisSPARC
7.1.3.000-TIV-TSMSRV-Linuxx86_64
7.1.3.000-TIV-TSMSRV-Linuxs390x
7.1.3.000-TIV-TSMSRV-Linuxppc64
7.1.3.000-TIV-TSMSRV-HP-UX
7.1.3.000-TIV-TSMSRV-AIX
IBM Tivoli Storage Manager V6.3 Fix Pack 6 (6.3.6.000) Server Downloads
APAR status
Closed as program error.
Error description
During a backup, Tivoli Storage Manager server may detect ANR0379W a server database deadlock situation has been encountered; the lock request for the bf aggregate (superbitfile) id lock, **** will be denied to resolve the deadlock. Then, the backup is aborted with ANS1301E error. The error occurs when COPY ACTIVEDATA is running at the same time for the active data pool in which data for the backup would be stored. Tivoli Storage Manager Versions affected: Tivoli Storage Manager Server all levels on all platforms. Customer/L2 Diagnostics (If Applicable) SHOW DEADLOCK and SHOW THREAD will show the following (or similar): ANS8000I Server command: 'SHOW DEADLOCK'. A Deadlock was found: Transaction 0:****. Waiting for Lock mode xLock on: Type=46001(bf aggregate (superbitfile) id), NameSpace=0, Key='****' Held by transaction 0:**** in mode xLock. Transaction 0:****. Waiting for Lock mode sLock on: Type=19002(im node filespace), NameSpace=0, Key='*.**' Held by transaction 0:**** in mode xLock. ANS8000I Server command: 'SHOW THREADS'. ... (Stack trace of psSessionThread that requests xLock on Type=46001) 0x0900000000c14ab0 _cond_wait_global 0x0900000000c1563c _cond_wait 0x0900000000c1632c pthread_cond_wait 0x00000001000079f4 pkWaitConditionTracked 0x000000010004de64 tmLockTracked 0x0000000100768250 BfLockAggregateTracked 0x000000010076abf8 bfGetSubBitfileInfoEx 0x000000010075c4b8 afDecrInactiveLogOcc 0x0000000100729944 Deactivate 0x0000000100733d14 imDeactivateBackup 0x0000000100722b08 imUpdateInventory 0x00000001007196d4 imPrepareTxn 0x0000000100044a48 CollectVotes 0x000000010004405c tmEndX 0x0000000100690a50 SmEndVbTxn 0x000000010068807c SmNodeSession 0x000000010054089c HandleNodeSession 0x00000001005381b4 DoNodeGeneral 0x00000001005331e0 smExecuteSession 0x00000001001784fc psSessionThread 0x000000010000c264 StartThread (Stack trace of AfCopyActiveDataThread that requests sLock on Type=19002) 0x0900000000c14ab0 _cond_wait_global 0x0900000000c1563c _cond_wait 0x0900000000c1632c pthread_cond_wait 0x00000001000079f4 pkWaitConditionTracked 0x000000010004de64 tmLockTracked 0x000000010070ecc0 ImLockFileSpaceTracked 0x0000000100870640 imGetActiveInactiveState 0x00000001007d6c0c BfReconstruct 0x0000000100a6c5ec CopyBatch 0x0000000100a62cc4 CopyVolume 0x0000000100a620e8 AfCopyVolume 0x0000000100abcd74 AfCopyActiveDataThread 0x000000010000c264 StartThread Additional Keywords: ANS1999E Additional L2 info: None Initial Impact: Middle
Local fix
Avoid running COPY ACTIVEDATA at the same time as client backup.
Problem summary
**************************************************************** * USERS AFFECTED: * * All Tivoli Storage Manager server users. * **************************************************************** * PROBLEM DESCRIPTION: * * See ERROR DESCRIPTION. * **************************************************************** * RECOMMENDATION: * * Apply fixing level when available. This * * problem is currently projected to be fixed * * in levels 6.3.6 and 7.1.3. Note that this is subject * * to change at the discretion of IBM. * ****************************************************************
Problem conclusion
This problem was fixed. Affected platforms: AIX, HP-UX, Solaris, Linux and Windows.
Temporary fix
Comments
APAR Information
APAR number
IT07761
Reported component name
TSM SERVER
Reported component ID
5698ISMSV
Reported release
63A
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2015-03-17
Closed date
2015-04-22
Last modified date
2015-04-22
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
TSM SERVER
Fixed component ID
5698ISMSV
Applicable component levels
R63A PSY
UP
R63H PSY
UP
R63L PSY
UP
R63S PSY
UP
R63W PSY
UP
R71A PSY
UP
R71H PSY
UP
R71L PSY
UP
R71S PSY
UP
R71W PSY
UP
Document Information
Modified date:
22 April 2015