IBM Support

IT07717: CANNOT START CONNECT:DIRECT SERVER ADAPTOR FOLLOWING PURGEALL.SH-T

Subscribe to this APAR

By subscribing, you receive periodic emails alerting you to the status of the APAR, along with a link to the fix after it becomes available. You can track this item individually or track all items by product.

Notify me when this APAR changes.

Notify me when an APAR for this component changes.

 

APAR status

  • Closed as program error.

Error description

  • After running a PurgeAll.sh -t customer is unable to start
    the CD Server adaptors (in a clustered setup) and can see an
    error: [2015-02-27 12:15:07.297] ALL 000000000000 GLOBAL_SCOPE
    java.sql.
    SQLException: [ServicesController.runStartup.
    TB_CD_Server_Node1_CDSERVER_ADAPTER_node11425039302422/1788]
    RepositoryStepDB.newCheckpointFrom(con, rsSelect) - Could not
    restore:
    CD_STEP_INFO(237865, SFGWPPD, TBCDSIMSDC, TBCDSIMSDC, REMOTE,
    28101,
    '2015056 15595300, 36485814bc6ad8482node2,
    44608414bc6ad8482node2);
    cause: java.sql.SQLException - [ServicesController.runStartup.
    TB_CD_Server_Node1_CDSERVER_ADAPTER_node11425039302422/1788]
    RepositoryStepDB.newCheckpointFrom(con, rsSelect) - Could not
    restore:
    CD_STEP_INFO(237865, SFGWPPD, TBCDSIMSDC, TBCDSIMSDC, REMOTE,
    28101,
    '2015056 15595300, 36485814bc6ad8482node2,
    44608414bc6ad8482node2);
    cause: Null Object returned by getBlobObject; the serialized
    blob data
    could not be restored from
    com.sterlingcommerce.woodstock.util.frame.
    jdbc.JDBCBlobTable@5acd6ce table.; the serialized blob data
    could not
    be restored.
    [2015-02-27 12:15:07.297] ALL 000000000000 GLOBAL_SCOPE
    

Local fix

  • STRRTC - #458057
    GM / GM
    Circumvention:
    Clean up and add CD_STEP_INFO info table to the
    files purge_all.properties and purge_all.properties.in.
    

Problem summary

  • Users Affected:
    Any customers using the Connect:DIrect Server adapter.
    
    Problem Description:
    After running a PurgeAll.sh -t customer is unable to start
    the CD Server adaptors (in a clustered setup) and can see and
    error: [2015-02-27 12:15:07.297] ALL 000000000000 GLOBAL_SCOPE
    java.sql.SQLException: [ServicesController.runStartup.
    TB_CD_Server_Node1_CDSERVER_ADAPTER_node11425039302422/1788]
    RepositoryStepDB.newCheckpointFrom(con, rsSelect) - Could not
    restore: CD_STEP_INFO(237865, SFGWPPD, TBCDSIMSDC, TBCDSIMSDC,
    REMOTE, 28101, '2015056 15595300, 36485814bc6ad8482node2,
    44608414bc6ad8482node2)
    
    Platforms affected:
    All
    

Problem conclusion

  • Resolution Summary:
    The PurgeAll.sh script truncates rows in the TRANS_DATA table
    creating dangling references in the CD_STEP_INFO table (if the
    STEP table contained entries prior to running PurgeAll.sh).
    This prevents the CDSA from starting up when it is configured
    in COLD Start mode.  The CD_STEP_INFO table should also be
    truncated when PurgeAll.sh is run.  The following tables have
    been added to purge_all.properties to also be truncated when
    PurgeAll.sh is run: CD_CKPT_INFO, CD_CKPT_REST,
    CD_SHSL_ACTIVE_SESSIONS, CD_SHSL_GROUPS, CD_SHSL_LOCAL_NODES,
    CD_SHSL_REMOTE_NODES, CD_SHSL_SUSPEND_QUEUE, CD_STEP_INFO.
    
    Delivered In:
    5020500_4
    

Temporary fix

Comments

APAR Information

  • APAR number

    IT07717

  • Reported component name

    STR B2B INTEGRA

  • Reported component ID

    5725D0600

  • Reported release

    525

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2015-03-16

  • Closed date

    2015-04-01

  • Last modified date

    2015-04-28

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    STR B2B INTEGRA

  • Fixed component ID

    5725D0600

Applicable component levels

  • R525 PSY

       UP

[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SS3JSW","label":"IBM Sterling B2B Integrator"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"5.2.5","Edition":"","Line of Business":{"code":"LOB59","label":"Sustainability Software"}}]

Document Information

Modified date:
28 April 2015