IT07629: BACKUP OF VM THAT HAS DIRECTORY MOUNT OF A VOLUME FAILS WITH ERROR ANS9417E AND ANS2330E.

IBM Tivoli Storage Manager (TSM) Client 7.1.2 Downloads and READMEs
IBM Tivoli Storage Manager Client 6.4.3 Downloads and READMEs

APAR status

• Closed as program error.

Error description

• When backing up a VM that has a directory mount of a volume, the
  backup fails with errors ANS9417E and ANS2330E.
  

Local fix

• Remove the directory mount of the volume.
  

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * Backup-archive clients version 6.4 and 7.1 on Microsoft      *
  * Windows and Linux platforms.                                 *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * See ERROR DESCRIPTION                                        *
  ****************************************************************
  * RECOMMENDATION:                                              *
  * Apply fixing level when available. This problem is currently *
  * projected to be fixed in levels 6.4.3 and 7.1.2.             *
  * Note that this is subject to change at the discretion of     *
  * IBM.                                                         *
  ****************************************************************
  *
  

Problem conclusion

• The problem described in this APAR has been fixed so that it no
  longer occurs.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Modules/Macros

• PROXYBAS
  

Fix information

• Fixed component name

  TSM CLIENT

• Fixed component ID

  5698ISMCL

Applicable component levels

• R64W PSY

     UP

• R64L PSY

     UP

• R71W PSY

     UP

• R71L PSY

     UP