IT07559: TIVOLI STORAGE MANAGER SERVER ABEND IN SQLEGETDIRCACHELATCH() ROUTINE

6.3.6.000-TIV-TSMRPT-AGENT-Linux
6.3.6.000-TIV-TSMRPT-AGENT-AIX
6.3.6.000-TIV-TSMRPT-AIX
6.3.6.000-TIV-TSMRPT-AGENT-Windows
6.3.6.000-TIV-TSMRPT-Linuxx86
6.3.6.000-TIV-TSMRPT-Linuxx86_64
6.3.6.000-TIV-TSMRPT-WindowsI32
6.3.6.000-TIV-TSMRPT-WindowsX64
6.3.6.000-TIV-TSMAC-WindowsX64
6.3.6.000-TIV-TSMAC-WindowsI32
6.3.6.000-TIV-TSMAC-SolarisSPARC
6.3.6.000-TIV-TSMAC-Linuxx86
6.3.6.000-TIV-TSMAC-Linuxs390x
6.3.6.000-TIV-TSMAC-AIX
6.3.6.000-TIV-TSMALL-SolarisSPARC
6.3.6.000-TIV-TSMALL-WindowsX64
6.3.6.000-TIV-TSMSTA-WindowsI32
6.3.6.000-TIV-TSMALL-HP-UX
6.3.6.000-TIV-TSMALL-Linuxppc64
6.3.6.000-TIV-TSMALL-AIX
6.3.6.000-TIV-TSMALL-Linuxs390x
6.3.6.000-TIV-TSMALL-Linuxx86_64
IBM Tivoli Storage Manager (TSM) server V7.1.1.x interim fix downloads
IBM Tivoli Storage Manager V6.3 Fix Pack 6 (6.3.6.000) Server Downloads

APAR status

• Closed as program error.

Error description

• During normal processing, the Tivoli Storage Manager server may
  crash and generate a core dump with a call stack resembling the
  following:
  
     #0  sqleGetDirCacheLatch()
     #1  sqlehdir ()
     #2  sqleuGetCatalogInfo ()
     #3  SQLDriverConnect2 ()
     #4  SQLConnect1 ()
     #6  RdbCreateConnection ()
     #7  DbiGetConnectionTracked ()
     #8  AllocTxnDesc ()
     #9  DbiParticipate ()
     #10 tbOpenX ()
     #11 lmUpdateDetails ()
     #12 smExecuteSession ()
     #13 psSessionThread ()
     #14 StartThread ()
     #15 start_thread ()
     #16 clone ()
  
  Tivoli Storage Manager Versions Affected:
  All V6 and V7 server versions
  
  Initial Impact:
  Medium
  
  Additional Keywords:
  context wsdbu01260902
  

Local fix

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * All Tivoli Storage Manager server users.                     *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * See error description.                                       *
  ****************************************************************
  * RECOMMENDATION:                                              *
  * Apply fixing level when available. This problem is currently *
  * projected to be                                              *
  * fixed in levels 6.3.6, 7.1.1.200 and 7.1.3. Note that this   *
  * is subject to change                                         *
  * at the discretion of IBM.                                    *
  ****************************************************************
  

Problem conclusion

• This problem was fixed.
  Affected platforms:  AIX, HP-UX, Solaris, Linux, and Windows.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  TSM SERVER

• Fixed component ID

  5698ISMSV

Applicable component levels

• R63A PSY

     UP

• R63H PSY

     UP

• R63L PSY

     UP

• R63S PSY

     UP

• R63W PSY

     UP

• R71A PSY

     UP

• R71H PSY

     UP

• R71L PSY

     UP

• R71S PSY

     UP

• R71W PSY

     UP