Fixes are available
Refresh Pack 5.2.6 (June 2015) for Tivoli Storage Productivity Center
Refresh Pack 5.2.7 (August 2015) for Tivoli Storage Productivity Center
IBM Spectrum Control V5.2.8 (December 2015)
IBM Spectrum Control V5.2.9 (February 2016)
IBM Spectrum Control V5.2.10 (May 2016)
IBM Spectrum Control V5.2.10.1 (July 2016)
IBM Spectrum Control V5.2.11 (August 2016)
IBM Spectrum Control V5.2.12 (November 2016)
IBM Spectrum Control V5.2.13 (March 2017)
IBM Spectrum Control V5.2.14 (May 2017)
IBM Spectrum Control V5.2.15 (August 2017)
IBM Spectrum Control V5.2.15.2 (November 2017)
IBM Spectrum Control V5.2.16 (March 2018)
IBM Spectrum Control V5.2.17 (May 2018)
Fix Pack 5.2.7.1 (February 2016) for Tivoli Storage Productivity Center
APAR status
Closed as program error.
Error description
When the Data Server attempts to save a SRA's probe results, the save will generate a SqlIntegrityConstraintViolationException. When this error occurs, the SRV0713E error message will be found in the following files: TPCD_xxxxxx.log: STS0146E: Last prepared INSERT SQL statement: insert into t_res_physical_volume (physical_volume_id, vendor_id, serial_number\ , model_id, manufacture_date, firmware_rev, device_type, use_count, multi_port\ , flags, removable_medium, unsupported_model, discovered_time, storage_system_\ type, subsystem_id, device_id, SYSTEM_NAMES_ID, subsystem_serial_number, name,\ lunssid) values (?,?,?,?,?,?,?,0,?,?,?,?,?,?,-1,?, -1, ?, ?, ?) GEN0100E: Error processing request from host < host_name >, for service <Scheduler>, request(3, 1) SRV0713E: Group t_res_physical_volume was not saved because it already exists. SQLSTATE: 23505, Vendor error code: -803 DB2 SQL Error: SQLCODE=-803, SQLSTATE=23505, SQLERRMC=1; TPC.T_RES_PHYSICAL_VOLUME, DRIVER=3.64.114 ServerTrace.log and serverTrace.trace: EXCEPTION com.ibm.db2.jcc.am.SqlIntegrityConstraintViolationException: DB2 SQL Error: SQLCODE=-803, SQLSTATE=23505, SQLERRMC=1; TPC.T_RES_PHYSICAL_VOLUME, DRIVER=3.64.114 at com.ibm.db2.jcc.am.bd.a(bd.java:675) EXCEPTION com.tivoli.itsrm.common.GeneralSQLException: SRV0713E at com.tivoli.itsrm.repository.SQLUtil.getGeneralSQLException (SQLUtil.java:1036) RECREATE STEPS: To recreate this error, the following criteria need to be met prior to executing an SRA probe: 01. TPC 5.2.4 (or later) 02. The T_RES_VENDOR table needs to contain multiple "Unknown" entries (e.g. "Unknown" and "UNKNOWN"). 02a. The "vendor_id" for the "UNKNOWN" entry in T_RES_VENDOR needs to be specified in T_RES_PHYSICAL_VOLUME's "vendor_id" field for the SRA agent being probed.
Local fix
Problem summary
**************************************************************** * USERS AFFECTED: * * TPC 5.2.4 and 5.2.5 users * **************************************************************** * PROBLEM DESCRIPTION: * * Execution of an SRA probe may result in a * * SqlIntegrityConstraintViolationException when the Data * * Server attempts to save a SRA's probe results. * * * * When this error occurs, the SRV0713E error message will be * * found in the following files: * * * * TPCD_xxxxxx.log * * * * STS0146E: Last prepared INSERT SQL statement: * * insert into t_res_physical_volume (physical_volume_id, * * vendor_id, serial_number\ * * , model_id, manufacture_date, firmware_rev, device_type, * * use_count, multi_port\ * * , flags, removable_medium, unsupported_model, * * discovered_time, storage_system_\ * * type, subsystem_id, device_id, SYSTEM_NAMES_ID, * * subsystem_serial_number, name,\ * * lunssid) values (?,?,?,?,?,?,?,0,?,?,?,?,?,?,-1,?, -1, ?, * * ?, ?) * * GEN0100E: Error processing request from host < host_name >, * * for service <Scheduler>, request(3, 1) * * SRV0713E: Group t_res_physical_volume was not saved because * * it already exists. * * SQLSTATE: 23505, Vendor * * error code: -803 * * DB2 SQL Error: * * SQLCODE=-803, SQLSTATE=23505, * * SQLERRMC=1;TPC.T_RES_PHYSICAL_VOLUME, DRIVER=3.64.114 * * * * ServerTrace.log * * serverTrace.trace * * * * EXCEPTION * * * * com.ibm.db2.jcc.am.SqlIntegrityConstraintViolationException: * * DB2 SQL Error: SQLCODE=-803, SQLSTATE=23505, * * SQLERRMC=1;TPC.T_RES_PHYSICAL_VOLUME, DRIVER=3.64.114 * * at com.ibm.db2.jcc.am.bd.a(bd.java:675) * * at com.ibm.db2.jcc.am.bd.a(bd.java:60) * * at com.ibm.db2.jcc.am.bd.a(bd.java:127) * * at com.ibm.db2.jcc.am.io.b(io.java:2373) * * at com.ibm.db2.jcc.am.io.c(io.java:2356) * * at com.ibm.db2.jcc.t4.ab.l(ab.java:373) * * at com.ibm.db2.jcc.t4.ab.a(ab.java:62) * * at com.ibm.db2.jcc.t4.p.a(p.java:50) * * at com.ibm.db2.jcc.t4.rb.b(rb.java:220) * * at com.ibm.db2.jcc.am.jo.nc(jo.java:3395) * * at com.ibm.db2.jcc.am.jo.b(jo.java:4358) * * at com.ibm.db2.jcc.am.jo.fc(jo.java:774) * * at com.ibm.db2.jcc.am.jo.executeUpdate(jo.java:756) * * at * * com.tivoli.itsrm.repository.RepositoryAccessor.executeUpdate * * (RepositoryAccessor.java:290) * * at * * com.tivoli.itsrm.TStorm.repository.TResDevice.insertDev(TRes * * Device.java:1623) * * at * * com.tivoli.itsrm.TStorm.repository.TResDevice.saveDevices(TR * * esDevice.java:617) * * at * * com.tivoli.itsrm.TStorm.server.svp.ProbeResultsHndlr.saveDev * * ices(ProbeResultsHndlr.java:2367) * * at * * com.tivoli.itsrm.TStorm.server.svp.ProbeResultsHndlr.saveRes * * ults(ProbeResultsHndlr.java:1067) * * at * * com.tivoli.itsrm.TStorm.server.svp.ProbeResultsHndlr.handle( * * ProbeResultsHndlr.java:553) * * at * * com.tivoli.itsrm.server.RequestManager$RmThread.run(RequestM * * anager.java:500) * * com.tivoli.itsrm.TStorm.repository.TResDevice saveDevices * * AgentRequestHandler7 * * EXCEPTION * * com.tivoli.itsrm.common.GeneralSQLException: SRV0713E * * at * * com.tivoli.itsrm.repository.SQLUtil.getGeneralSQLException(S * * QLUtil.java:1036) * * at * * com.tivoli.itsrm.repository.RepositoryAccessor.sqlError(Repo * * sitoryAccessor.java:875) * * at * * com.tivoli.itsrm.TStorm.repository.TResDevice.saveDevices(TR * * esDevice.java:661) * * at * * com.tivoli.itsrm.TStorm.server.svp.ProbeResultsHndlr.saveDev * * ices(ProbeResultsHndlr.java:2367) * * at * * com.tivoli.itsrm.TStorm.server.svp.ProbeResultsHndlr.saveRes * * ults(ProbeResultsHndlr.java:1067) * * at * * com.tivoli.itsrm.TStorm.server.svp.ProbeResultsHndlr.handle( * * ProbeResultsHndlr.java:553) * * at * * com.tivoli.itsrm.server.RequestManager$RmThread.run(RequestM * * anager.java:500) * * com.tivoli.itsrm.TStorm.server.svp.ProbeResultsHndlr handle * * AgentRequestHandler7 * **************************************************************** * RECOMMENDATION: * * Apply fix maintenance when available. * ****************************************************************
Problem conclusion
The fix for this APAR is targeted for the following maintenance package: | refresh pack | 5.2-TIV-TPC-RP0006 - target June 2014 http://www-01.ibm.com/support/docview.wss?&uid=swg21320822 The target dates for future refresh packs do not represent a formal commitment by IBM. The dates are subject to change without notice. | MDVREGR 5.2-TIV-TPC-RP0004 |
Temporary fix
Comments
APAR Information
APAR number
IT07511
Reported component name
TPC
Reported component ID
5608TPC00
Reported release
524
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2015-03-09
Closed date
2015-03-19
Last modified date
2015-03-19
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Modules/Macros
Data Server SRA Agent
Fix information
Fixed component name
TPC
Fixed component ID
5608TPC00
Applicable component levels
R524 PSY
UP
[{"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"SS5R93","label":"IBM Spectrum Control"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"524","Edition":"","Line of Business":{"code":"LOB26","label":"Storage"}}]
Document Information
Modified date:
22 February 2022