IT07446: TIVOLI STORAGE MANAGER SERVER MEMORY LEAK IN DFQRY.C WHEN ISSUING ?AUDIT VOLUME? COMMAND

6.3.6.000-TIV-TSMRPT-AGENT-Linux
6.3.6.000-TIV-TSMRPT-AGENT-AIX
6.3.6.000-TIV-TSMRPT-AIX
6.3.6.000-TIV-TSMRPT-AGENT-Windows
6.3.6.000-TIV-TSMRPT-Linuxx86
6.3.6.000-TIV-TSMRPT-Linuxx86_64
6.3.6.000-TIV-TSMRPT-WindowsI32
6.3.6.000-TIV-TSMRPT-WindowsX64
6.3.6.000-TIV-TSMAC-WindowsX64
6.3.6.000-TIV-TSMAC-WindowsI32
6.3.6.000-TIV-TSMAC-SolarisSPARC
6.3.6.000-TIV-TSMAC-Linuxx86
6.3.6.000-TIV-TSMAC-Linuxs390x
6.3.6.000-TIV-TSMAC-AIX
6.3.6.000-TIV-TSMALL-SolarisSPARC
6.3.6.000-TIV-TSMALL-WindowsX64
6.3.6.000-TIV-TSMSTA-WindowsI32
6.3.6.000-TIV-TSMALL-HP-UX
6.3.6.000-TIV-TSMALL-Linuxppc64
6.3.6.000-TIV-TSMALL-AIX
6.3.6.000-TIV-TSMALL-Linuxs390x
6.3.6.000-TIV-TSMALL-Linuxx86_64
7.1.3.000-TIV-TSMSRV-WIN
7.1.3.000-TIV-TSMSRV-SolarisSPARC
7.1.3.000-TIV-TSMSRV-Linuxx86_64
7.1.3.000-TIV-TSMSRV-Linuxs390x
7.1.3.000-TIV-TSMSRV-Linuxppc64
7.1.3.000-TIV-TSMSRV-HP-UX
7.1.3.000-TIV-TSMSRV-AIX
IBM Tivoli Storage Manager V6.3 Fix Pack 6 (6.3.6.000) Server Downloads

APAR status

• Closed as program error.

Error description

• Error Description:
  Tivoli Storage Manager Server memory usage may increase when
  running audit volume processes.
  Results of "show alloc" running after each audit volume will
  show the memory usage of dfqry.c increases steadily.
  In the activity log the ANR0163E message is returned:
  
  ANR0163E
  <Diagnostic(ID)>: Database insufficient memory detected on DB2
  <Statement Handle>.
  
  In the dsmserv.err the following message is reported:
  
  ANR9999D Memory allocation error.
  
  Customer/L2 Diagnostics:
  Output of "show alloc" commands show that an entry for memory
  allocation on dfqry.c for DfGetNextContents() increase steadily
  for audit volume process.
  
  
  Tivoli Storage Manager Versions Affected: All Tivoli Storage
  Manager Server v6 and v7 on  all platforms
  
  Initial Impact: Low
  
  Additional Keywords: crash DfGetNextContents ANR0163E memory
  allocation
  

Local fix

• Recycle the Tivoli Storage Manager server to free memory.
  

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * All Tivoli Storage Manager server users.                     *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * See error description.                                       *
  ****************************************************************
  * RECOMMENDATION:                                              *
  * Apply fixing level when available. This problem is currently *
  * projected to be                                              *
  * fixed in levels 6.3.6 and 7.1.3. Note that this is subject   *
  * to change at the                                             *
  * discretion of IBM.                                           *
  ****************************************************************
  

Problem conclusion

• This problem was fixed.
  Affected platforms:  AIX, HP-UX, Solaris, Linux, and Windows.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  TSM SERVER

• Fixed component ID

  5698ISMSV

Applicable component levels

• R63A PSY

     UP

• R63H PSY

     UP

• R63W PSY

     UP

• R63L PSY

     UP

• R63S PSY

     UP

• R71A PSY

     UP

• R71H PSY

     UP

• R71W PSY

     UP

• R71L PSY

     UP

• R71S PSY

     UP