IT06985: HSM FOR WINDOWS MIGRATION STOPS IF ATTEMPTING TO TRAVERSE DFS DIRECTORIES

IBM Tivoli Storage Manager Client 6.4.3 Downloads and READMEs

APAR status

• Closed as program error.

Error description

• TIVOLI STORAGE MANAGER HSM for Windows client terminates the
  migration job if a DFS or a DFSR directory is encountered. The
  desired behavior is to skip the directory, since it is
  considered being part of the Windows system.
  
  Affected Products:
  Tivoli Storage Manager Client for Windows versions
  6.3.0.0 - 6.3.2.0, 6.4.0.0 - 6.4.2.0, 7.1.0.0 - 7.1.1.0
  
  Customer/L2 diagnostics (if applicable): The HSM migration job
  stops when a DFS share is entered. The error message in the
  trace file states that the network location cannot be reached:
  
  DSMGUI (09F8:07C0) ICFindFile::mf_implFindFilesAndDirecto
  15-02-02 11:00:09.620
   E: Failure (1) searching files with globber 'C:\DfsRoots\DFS
  for HSM\Spies\*':
      Errno-value:    0x0300002e (E: File system error)
      Originator:     System, error code 1232L (0x000004d0L): The
  network location cannot be reached.
         For information about network troubleshooting, see
  Windows Help.
  

Local fix

• Split migration jobs into smaller jobs, that do not include DFS
  or DFSR directories.
  

Problem summary

• ****************************************************************
  * USERS AFFECTED: Tivoli Storage Manager HSM for Windows       *
  *                 client versions 7.1.0 and 7.1.1              *
  ****************************************************************
  * PROBLEM DESCRIPTION: See ERROR DESCRIPTION                   *
  ****************************************************************
  * RECOMMENDATION: Apply fixing level when available. This      *
  *                 problem is currently projected to be fixed   *
  *                 in level later than 7.1.1.                   *
  *                 Note that this is subject to change at the   *
  *                 discretion of IBM.                           *
  ****************************************************************
  

Problem conclusion

• The problem has been fixed.
  

Temporary fix

• see local fix
  

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  TSM HSM FOR WIN

• Fixed component ID

  5698ICNCL

Applicable component levels

• R711 PSY

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