IT06772: SVC CONNECTION WILL NOT RECONNECT WHEN USING A DNS NAME AND THERE ARE PROBLEMS ON THE NETWORK

Refresh Pack 5.2.6 (June 2015) for Tivoli Storage Productivity Center
Refresh Pack 5.2.7 (August 2015) for Tivoli Storage Productivity Center
IBM Spectrum Control V5.2.8 (December 2015)
IBM Spectrum Control V5.2.9 (February 2016)
IBM Spectrum Control V5.2.10 (May 2016)
IBM Spectrum Control V5.2.10.1 (July 2016)
IBM Spectrum Control V5.2.11 (August 2016)
IBM Spectrum Control V5.2.12 (November 2016)
IBM Spectrum Control V5.2.13 (March 2017)
IBM Spectrum Control V5.2.14 (May 2017)
IBM Spectrum Control V5.2.15 (August 2017)
IBM Spectrum Control V5.2.15.2 (November 2017)
IBM Spectrum Control V5.2.16 (March 2018)
IBM Spectrum Control V5.2.17 (May 2018)
Fix Pack 5.2.7.1 (February 2016) for Tivoli Storage Productivity Center

APAR status

• Closed as fixed if next.

Error description

• The communication mechanism used for SVC connections does not
  handle loss of communication and subsequent re-establish if the
  supporting network has problems on the dns server. If the
  network is re-established the TPC-R to SVC connection does not
  have a route to establish communication.
  

Local fix

• if the network has been established, but TPC-R is still not
  connecting contact support for a special procedure to change the
   hostname of the SVC to IP address
  

Problem summary

• http://www-01.ibm.com/support/docview.wss?&uid=swg21320822
  
  The target dates for future fix packs do not represent a formal
  commitment by IBM. The dates are subject to change without
  notice.
  
  The fix will be considered for a future release.
  

Problem conclusion

Temporary fix

• Restart TPC-R service after a network outage event.
  

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

Applicable component levels

• R525 PSN

     UP