IT06649: "FILE NAME WARNING" POPUP MESSAGE DURING WINDOWS CLIENTS REBOOT AFTER HAVING USED RESTORE IMAGE FUNCTION VIA GRAPHICAL INTERFACE

IBM Tivoli Storage Manager (TSM) Client 7.1.2 Downloads and READMEs

APAR status

• Closed as program error.

Error description

• With Tivoli Storage Manager client v7.1.1, a replicated node
  incorrectly creates a folder called "C:\Program" containing
  files tsmnrtable.DB and tsmnrtble.DB.LOCK.
  
  The folder is created only when opening the client's Graphical
  User Interface (GUI) and clicking in the restore tab on image
  function in the left side of the GUI.
  
  Leaving a folder called "C:\Program" on Windows system will
  cause at next reboot a security popup message about a File Name
  Warning.
  
  
  Customer/L2 Diagnostics:
  
  It has been identified that this is an incorrect behavior of the
  Tivoli Storage Manager v7.1 client on Windows platform related
  to the new function "Automated client failover"
  
  Tivoli Storage Manager Versions Affected: All Tivoli Storage
  Manager Client 7.1 on Windows Platforms.
  
  Initial Impact: low
  
  Additional Keywords: program tsmnrtable.DB tsmnrtble.DB.LOCK
  NRTABLEPATH Replication
  

Local fix

• - Delete the "C:\Program" folder and its content
  - Explicitly write the option NRTABLEPATH in dsm.opt and set it
  to an existing directory or to the default "C:\Program
  Files\Tivoli\TSM\baclient\"
  

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * Backup-archive client version 7.1.0 and 7.1.1                *
  * running on Windows platforms.                                *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * See ERROR DESCRIPTION.                                       *
  ****************************************************************
  * RECOMMENDATION:                                              *
  * Apply fixing level when available. This problem is currently *
  *                                                              *
  * projected to be fixed in level 7.1.2. Note that this is      *
  * subject                                                      *
  * to change at the discretion of IBM.                          *
  ****************************************************************
  

Problem conclusion

• The problem described in this APAR has been fixed so that it no
  longer occurs.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Modules/Macros

• dsmc
  

Fix information

• Fixed component name

  TSM CLIENT

• Fixed component ID

  5698ISMCL

Applicable component levels

• R71W PSY

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