IT06062: CLUSTER WIZARD "DSMICFGX" FAILS WITH "DIRECTORY WAS NOT FOUND" POPUP WHEN SOME CLUSTER DRIVES HAVE NO DRIVE LETTER ASSIGNED

APAR status

• Closed as program error.

Error description

• When configuring the Tivoli Storage Manager server in a Windows
  cluster environment, the "dsmicfgx" wizard produces following
  popup message :
  
  - Directory Was Not Found -
  Directory Z:\dbextent was not found or is not accessible.
  The directory does not exist, or the instance user ID does not
  have authority to write to the directory.
  
  This happens because some cluster drives have a drive letter
  assigned and some have not.
  
  Tivoli Storage Manager Versions Affected:    Tivoli Storage
  Manager server on Windows  versions 6.3 , 7.1
  
  Customer/L2 Diagnostics :
  
  The dsmicfgx.trc shows that 2 disks report the same drive letter
  - in this case it is X: - while this is not true, as
  in Windows one of the two disks was really assigned to drive
  letter Z:
  
  com.tivoli.dsm.ServerConfig.WinClusterInfo.queryClusterGroupReso
  urces(): Adding resource with following
  info:FileServer-(CLUS_DISKS)(Cluster Disk 7) File Server 2
  com.tivoli.dsm.ServerConfig.WinClusterInfo.queryClusterGroupReso
  urces(): Adding resource with following info:Cluster Disk 6
  Physical Disk 2
  com.tivoli.dsm.ServerConfig.WinClusterInfo.queryClusterGroupReso
  urces(): Looking for drive letter in Resource: Cluster Disk
  6|~!|Physical Disk|~!|2|~!|X:
  com.tivoli.dsm.ServerConfig.WinClusterInfo.queryClusterGroupReso
  urces(): Drive Letter: X:
  com.tivoli.dsm.ServerConfig.WinClusterInfo.queryClusterGroupReso
  urces(): hasDisk
  com.tivoli.dsm.ServerConfig.WinClusterInfo.queryClusterGroupReso
  urces(): Adding resource with following info:Cluster Disk 2
  Physical Disk 2
  com.tivoli.dsm.ServerConfig.WinClusterInfo.queryClusterGroupReso
  urces(): Looking for drive letter in Resource: Cluster Disk
  2|~!|Physical Disk|~!|2|~!|X:
  com.tivoli.dsm.ServerConfig.WinClusterInfo.queryClusterGroupReso
  urces(): Drive Letter: X:
  com.tivoli.dsm.ServerConfig.WinClusterInfo.queryClusterGroupReso
  urces(): hasDisk
  
  
  Initial Impact: Medium
  
  Additional Keywords:
  TSM MSCS FAILOVER zztsm63 zztsm71
  

Local fix

• Use the manual configuration method as described in DCF 1648479
  "Manual Cluster Configuration Steps":
  http://www-01.ibm.com/support/docview.wss?uid=swg21648479
  

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * All Tivoli Storage Manager server users.                     *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * See error description.                                       *
  ****************************************************************
  * RECOMMENDATION:                                              *
  * Apply fixing level when available. This problem is currently *
  * projected to be fixed in level 7.1.3. Note that this is      *
  * subject to change at the discretion of IBM.                  *
  ****************************************************************
  

Problem conclusion

• This problem was fixed.
  Affected platforms:  Windows.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  TSM SERVER

• Fixed component ID

  5698ISMSV

Applicable component levels

• R71W PSY

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