IT05654: ANS2042W APPEARS IF MOUNT POINT INCLUDES SYMBOLIC LINK

IBM Tivoli Storage Manager (TSM) Client 7.1.2 Downloads and READMEs
IBM Tivoli Storage Manager Client 6.4.3 Downloads and READMEs

APAR status

• Closed as program error.

Error description

• After upgrading a Tivoli Storage Manager client from v5.5.0.0 to
  v7.1.0.3, the ANS2042W is being observed when backing up a
  filesystem.  This filesystem is configured as a symbolic link.
  
  Customer/L2 Diagnostics (if applicable)
  Example:
  lrwxrwxrwx    1 bin      bin               5 Jun 18 2013  u ->
  /home
  ...
  /home is a mount point:
  df -g
  Filesystem    GB blocks      Free %Used    Iused %Iused Mounted
  on
  /dev/hd1           2.00      1.74   13%     4074     1% /home
  ...
  /dev/sentry_lv      8.00      2.86   65%    31975     5%
  /u/sentrycf
  /dev/raw_lv        1.00      0.98    3%      414     1%
  /u/sentrycf/raw
  
  dsmerror.log shows:
  ANS2042W '/u/sentrycf':is a symbolic link to a file or directory
  in another filesytem. ACLs or extended attributes might not be
  backed up.
  
  Tracing shows the 2042 message, an incremental is being
  performed:
  11/09/14   10:25:53.180 [3605392] [1] : dscommnd.cpp
  (2184): Current command:
  Incremental
  ....
  11/09/14   10:25:53.448 [3605392] [1] : dsfifo.cpp          (
  295): fifoQinsert(110639420): Posting that next object
  available.
  11/09/14   10:25:53.448 [3605392] [1] : dsfifo.cpp          (
  300): fifoQinsert(110639420): Queue insert of entry 110907240,
  return rc of 0
  11/09/14   10:25:53.448 [3605392] [1] : dscback.cpp
  (5829): GetNextDomain: current domain (/u/sentrycf)
  11/09/14   10:25:53.448 [3605392] [1] : dsparse.cpp         (
  883): parseBackOperand(): enter with operand '/u/sentrycf';
  bParseLite = 'NO'
  ...
  11/09/14   10:25:53.448 [3605392] [1] : psparse.cpp         (
  362): Current thread ID = 1, fileSysListP = 110692a20
  11/09/14   10:25:53.449 [3605392] [1] : ../ut/GlobalRC.cpp  (
  428): msgNum = 2042 changed the Global RC.   <------- HERE
  11/09/14   10:25:53.449 [3605392] [1] : ../ut/GlobalRC.cpp  (
  429): Old values: rc = 0, rcMacroMax = 0, rcMax = 0.
  11/09/14   10:25:53.449 [3605392] [1] : ../ut/GlobalRC.cpp  (
  443): New values: rc = 8, rcMacroMax = 8, rcMax = 8.
  11/09/14   10:25:53.449 [3605392] [1] : fmname.cpp
  (5358): =========> Entering fmSetFSCaseSensitivity(fileSpec ,
  bIsFSCaseSensitive = 1)
  11/09/14   10:25:53.449 [3605392] [1] : dsparse.cpp
  (1171): ParseBackOperand fileSpec:
  11/09/14   10:25:53.449 [3605392] [1] : fmname.cpp
  (3321): =========> Entering fmPrintFileSpec()
  11/09/14   10:25:53.449 [3605392] [1] : fmname.cpp
  (3322): FileSpec
  
  *NOTE*
  Internal defect IC75297  introduced this error at 6.4.0.0
  
  Platforms affected:
  Unix, Linux 7.1, 6.4
  
  Initial Impact: Low
  
  Additional Keywords: symlink ZZ71
  

Local fix

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * Tivoli Storage Manager for Client versions 6.4 and 7.1       *
  * running on all AIX, HP IA64, Linux x86, Mac, and Solaris     *
  * platforms                                                    *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * See ERROR DESCRIPTION.                                       *
  ****************************************************************
  * RECOMMENDATION:                                              *
  * Apply fixing level when available. This problem is currently *
  * projected to be fixed in levels 6.4.3 and 7.1.2.             *
  * Note that until these levels are available, this information *
  * is subject to change at the discretion of IBM.               *
  ****************************************************************
  *
  

Problem conclusion

• The problem has been fixed so that it no longer occurs.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Modules/Macros

• DSMC
  

Fix information

• Fixed component name

  TSM CLIENT

• Fixed component ID

  5698ISMCL

Applicable component levels

• R64A PSY

     UP

• R64H PSY

     UP

• R64L PSY

     UP

• R64M PSY

     UP

• R64S PSY

     UP

• R71A PSY

     UP

• R71H PSY

     UP

• R71L PSY

     UP

• R71M PSY

     UP

• R71S PSY

     UP