IT04803: DELETED CLIENT FILES ARE STILL MARKED AS ACTIVE ON THE SERVER

IBM Tivoli Storage Manager (TSM) Client 7.1.2 Downloads and READMEs
IBM Tivoli Storage Manager Client 6.4.3 Downloads and READMEs
IBM Tivoli Storage Manager (TSM) client 6.3.2.x interim fix downloads - EOL

APAR status

• Closed as program error.

Error description

• After directory name is renamed between lower and upper case
  characters, previous directory backup is changed to INACTIVE
  version as expected after a full incremental backup. Then
  directory together with client files under this directory are
  deleted from client system. The client file backup version is
  still shown as ACTIVE on the server even a full incremental
  backup has been run. For example, query backup shows:
  
  tsm> q backup c:\39336_test\* -ina -subdir=yes
             Size        Backup Date                Mgmt Class
  A/I File
             ----        -----------                ----------
  --- ----
               0  B  09/25/2014 16:00:06            TEST_MGMTC
  A  \\tsmdom\c$\39336_test\Data
               0  B  09/25/2014 15:59:36            TEST_MGMTC
  I  \\tsmdom\c$\39336_test\data
               1  B  09/25/2014 15:59:36            DEFAULT
  A  \\tsmdom\c$\39336_test\data\39336_test_file.txt
  
  This file no longer exists on the file system. A full
  incremental backup of this filespace does not mark this file as
  INACTIVE. When this condition occurs, the deleted files will not
  be expired.
  

Local fix

• N/A
  

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * Backup-archive client versions 5.5.3, 5.5.4, 6.1, 6.2, 6.3,  *
  * 6.4 and 7.1 running on the Windows and Mac platforms         *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * See ERROR DESCRIPTION.                                       *
  ****************************************************************
  * RECOMMENDATION:                                              *
  * Apply fixing level when available. This problem is currently *
  *                                                              *
  * projected to be fixed in levels 6.3.2.4, 6.4.3 and 7.1.2.    *
  *                                                              *
  * Note that this is subject to change at the discretion of IBM.*
  ****************************************************************
  *
  

Problem conclusion

• The problem described in this APAR has been fixed so that it no
  longer occurs.
  

Temporary fix

• 6.3.2.4 interim fix for Mac and Windows clients
  

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Modules/Macros

• DSM      DSMC     DSMCSVC  DSMAGENT
  

Fix information

• Fixed component name

  TSM CLIENT

• Fixed component ID

  5698ISMCL

Applicable component levels

• R63W PSY

     UP

• R64W PSY

     UP

• R71W PSY

     UP

• R63M PSY

     UP

• R64M PSY

     UP

• R71M PSY

     UP