Fixes are available
Fix packs for DataPower XML Security Gateway version 6.0
Fix packs for DataPower B2B Appliance version 6.0
Fix packs for DataPower Integration Appliance version 6.0
Fix packs for DataPower Low Latency Appliance version 6.0
Fix packs for DataPower Service Gateway version 6.0
Fix packs for DataPower Service Gateway version 6.0.1
Fix packs for DataPower B2B Appliance version 6.0.1
Fix packs for DataPower Integration Appliance version 6.0.1
Fix packs for DataPower Service Gateway version 7.0
Fix packs for DataPower B2B Appliance version 7.0
Fix packs for DataPower Integration Appliance version 7.0
APAR status
Closed as program error.
Error description
The backtrace data collected for watchdog issues might be incomplete.
Local fix
Problem summary
Affected are DataPower configurations manifesting restarts via watchdog. Watchdog is a mechanism that the appliance uses to recover from a locked state caused by a firmware defect or some kinds of excessive load. The diagnostic information collected during the watchdog restart might be incomplete, making it more difficult for IBM Support to identify the cause of the restart.
Problem conclusion
Fix is available in 6.0.0.10, 6.0.1.6, 7.0.0.3 and 7.1.0.0. For a list of the latest fix packs available, please see: http://www-01.ibm.com/support/docview.wss?uid=swg21237631
Temporary fix
Comments
APAR Information
APAR number
IT04784
Reported component name
DATAPOWER
Reported component ID
DP1234567
Reported release
600
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2014-10-08
Closed date
2014-11-13
Last modified date
2014-11-21
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
DATAPOWER
Fixed component ID
DP1234567
Applicable component levels
R600 PSN
UP
R601 PSN
UP
R700 PSN
UP
R710 PSN
UP
Document Information
Modified date:
24 September 2021