IT04784: DATA COLLECTION FOR WATCHDOG ISSUES MIGHT BE TRUNCATED

Fix packs for DataPower XML Security Gateway version 6.0
Fix packs for DataPower B2B Appliance version 6.0
Fix packs for DataPower Integration Appliance version 6.0
Fix packs for DataPower Low Latency Appliance version 6.0
Fix packs for DataPower Service Gateway version 6.0
Fix packs for DataPower Service Gateway version 6.0.1
Fix packs for DataPower B2B Appliance version 6.0.1
Fix packs for DataPower Integration Appliance version 6.0.1
Fix packs for DataPower Service Gateway version 7.0
Fix packs for DataPower B2B Appliance version 7.0
Fix packs for DataPower Integration Appliance version 7.0

APAR status

• Closed as program error.

Error description

• The backtrace data collected for watchdog issues might be
  incomplete.
  

Local fix

Problem summary

• Affected are DataPower configurations manifesting restarts via
  watchdog.  Watchdog is a mechanism that the appliance uses to
  recover from a locked state caused by a firmware defect or some
  kinds of excessive load.
  
  The diagnostic information collected during the watchdog restart
  might be incomplete, making it more difficult for IBM Support to
  identify the cause of the restart.
  

Problem conclusion

• Fix is available in 6.0.0.10, 6.0.1.6, 7.0.0.3 and 7.1.0.0.
  
  For a list of the latest fix packs available, please see:
  http://www-01.ibm.com/support/docview.wss?uid=swg21237631
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  DATAPOWER

• Fixed component ID

  DP1234567

Applicable component levels

• R600 PSN

     UP

• R601 PSN

     UP

• R700 PSN

     UP

• R710 PSN

     UP