IT04680: "ANR9999D_3694972477 .... COLUMN 2 IN TABLE UNKNOWN IS NULL" AFTER UPGRADE TO 7.1 AND ABOVE

7.1.3.000-TIV-TSMSRV-WIN
7.1.3.000-TIV-TSMSRV-SolarisSPARC
7.1.3.000-TIV-TSMSRV-Linuxx86_64
7.1.3.000-TIV-TSMSRV-Linuxs390x
7.1.3.000-TIV-TSMSRV-Linuxppc64
7.1.3.000-TIV-TSMSRV-HP-UX
7.1.3.000-TIV-TSMSRV-AIX

APAR status

• Closed as program error.

Error description

• After a successful upgrade to version 7.1.x.xxx, the following
  error may be logged into the Tivoli Storage Manager activity log
  at Server startup:
  
  ANR9999D_3694972477 outFFDCLog(bfdedup.c:11685) Thread<63>:
  Column 2 in table UNKNOWN is NULL.
  ANR9999D Thread<63> issued message 9999 from:
  ANR9999D Thread<63>  0x00000000ec7a43 OutDiagToCons
  ANR9999D Thread<63>  0x00000000ecaa31 outDiagfExt
  ANR9999D Thread<63>  0x00000000ecad98 outFFDCLog
  ANR9999D Thread<63>  0x00000000b6984f tbGetInt32Ex
  ANR9999D Thread<63>  0x0000000072cfb7 bfDerefDeleteThread
  ANR9999D Thread<63>  0x00000000f6addf StartThread
  ANR9999D Thread<63>  0x007ffff77377b6 *UNKNOWN*
  ANR9999D Thread<63>  0x007ffff4231d6d *UNKNOWN*
  
  
  This message is harmless and can only occur if both of these
  conditions are met:
  
  - The Tivoli Storage Manager Server has been upgraded from a
  version lower than 6.3.3.000
  - There were dedup chunks queued that needs to be deleted ("show
  dedupdeleteinfo" output reporting "Number of chunks waiting in
  queue" greater than zero) before upgrade has been started
  
  
  
  Tivoli Storage Manager Versions Affected:
  Tivoli Storage Manager Server v.7.1 and later
  
  
  
  Initial Impact:
  Low
  
  
  
  Additional Keywords:
  TSM UPGRADE 7.1 6.3.3 ANR9999D_3694972477  UNKNOWN is NULL.
  

Local fix

• Ignore the message.
  

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * All Tivoli Storage Manager server users.                     *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * See error description.                                       *
  ****************************************************************
  * RECOMMENDATION:                                              *
  * Apply fixing level when available. This problem is currently *
  * projected to be fixed in level 7.1.3. Note that this is      *
  * subject to change at the discretion of IBM.                  *
  ****************************************************************
  

Problem conclusion

• This problem was fixed.
  Affected platforms:  AIX, HP-UX, Solaris, Linux, and Windows.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  TSM SERVER

• Fixed component ID

  5698ISMSV

Applicable component levels

• R71A PSY

     UP

• R71H PSY

     UP

• R71L PSY

     UP

• R71S PSY

     UP

• R71W PSY

     UP