IT04276: SEVER CRASH TMABORTX TMREPORTTRACKINGINFO

6.3.6.000-TIV-TSMRPT-AGENT-Linux
6.3.6.000-TIV-TSMRPT-AGENT-AIX
6.3.6.000-TIV-TSMRPT-AIX
6.3.6.000-TIV-TSMRPT-AGENT-Windows
6.3.6.000-TIV-TSMRPT-Linuxx86
6.3.6.000-TIV-TSMRPT-Linuxx86_64
6.3.6.000-TIV-TSMRPT-WindowsI32
6.3.6.000-TIV-TSMRPT-WindowsX64
6.3.6.000-TIV-TSMAC-WindowsX64
6.3.6.000-TIV-TSMAC-WindowsI32
6.3.6.000-TIV-TSMAC-SolarisSPARC
6.3.6.000-TIV-TSMAC-Linuxx86
6.3.6.000-TIV-TSMAC-Linuxs390x
6.3.6.000-TIV-TSMAC-AIX
6.3.6.000-TIV-TSMALL-SolarisSPARC
6.3.6.000-TIV-TSMALL-WindowsX64
6.3.6.000-TIV-TSMSTA-WindowsI32
6.3.6.000-TIV-TSMALL-HP-UX
6.3.6.000-TIV-TSMALL-Linuxppc64
6.3.6.000-TIV-TSMALL-AIX
6.3.6.000-TIV-TSMALL-Linuxs390x
6.3.6.000-TIV-TSMALL-Linuxx86_64
7.1.3.000-TIV-TSMSRV-WIN
7.1.3.000-TIV-TSMSRV-SolarisSPARC
7.1.3.000-TIV-TSMSRV-Linuxx86_64
7.1.3.000-TIV-TSMSRV-Linuxs390x
7.1.3.000-TIV-TSMSRV-Linuxppc64
7.1.3.000-TIV-TSMSRV-HP-UX
7.1.3.000-TIV-TSMSRV-AIX
IBM Tivoli Storage Manager V6.3 Fix Pack 6 (6.3.6.000) Server Downloads

APAR status

• Closed as program error.

Error description

• Server or Storage Agent crash with the following stack:
  
  (dbx) where
  .() at 0xee00
  _doprnt(??, ??, ??) at 0x9000000000089c4
  sprintf(0x123f6b000, 0x127be9cb8, 0x7c9b02a67cf242a6,
  0x7c9b02a67cf242a6, 0x0, 0x0, 0x7c9b02a67cf242a6, 0x123f6b000)
  at 0x900000000005304
  PrepDispArgs(??, ??, ??, ??, ??, ??, ??) at 0x10000a874
  outDiagfExt(0xe82100d8f9e1ffb8, 0x100f9ec54, 0x100f9e5e8,
  0x100f9f808, 0x127bea7d0, 0x7c9b02a67cf242a6,
  0xfffffffff8e1fff8, 0x127bea7f0) at 0x100009870
  TmReportTrackingInfo(??, ??, ??) at 0x100049ea4
  tmAbortX(??, ??, ??) at 0x100047540
  
  This crash can occur when aborting a transaction and tmAbortX
  passes invalid information to TmReportTrackingInfo.  This crash
  can occur with any transaction abort and is not specific to a
  certain type of session, process or command.
  
  Tivoli Storage Manager Versions Affected: 6.2, 6.3, 7.1
  
  Initial Impact: High
  
  Additional Keywords: Cash abend bad transaction descriptor STA
  dsmsta dsmserv
  

Local fix

• Get to fixing level once available.
  

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * All Tivoli Storage Manager server users.                     *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * See ERROR DESCRIPTION.                                       *
  ****************************************************************
  * RECOMMENDATION:                                              *
  * Apply fixing levels when available.                          *
  * This problem is currently projected to be fixed in levels    *
  * 6.3.6 and 7.1.3.                                             *
  * Note that this is subject to change at the discretion of     *
  * IBM.                                                         *
  ****************************************************************
  

Problem conclusion

• This problem was fixed.
  Affected platforms:  AIX, HP-UX, Solaris, Linux, and Windows.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  TSM SERVER

• Fixed component ID

  5698ISMSV

Applicable component levels

• R63A PSY

     UP

• R63H PSY

     UP

• R63L PSY

     UP

• R63S PSY

     UP

• R63W PSY

     UP

• R71A PSY

     UP

• R71H PSY

     UP

• R71L PSY

     UP

• R71S PSY

     UP

• R71W PSY

     UP