IT03850: THE TPC FABRIC PROBE FOR CISCO SWITCHES MAY FAIL WHEN USING SNMP AGENTS.

Tivoli Storage Productivity Center Refresh Pack 4
Fix Pack 5.2.4 (November 2014) for Tivoli Storage Productivity Center
Fix Pack 5.2.4.1 (December 2014) for Tivoli Storage Productivity Center
Refresh Pack 5.2.5 (March 2015) for Tivoli Storage Productivity Center
Fix Pack 5.2.5.1 (April 2015) for Tivoli Storage Productivity Center (withdrawn)
Refresh Pack 5.2.6 (June 2015) for Tivoli Storage Productivity Center
Refresh Pack 5.2.7 (August 2015) for Tivoli Storage Productivity Center
IBM Spectrum Control V5.2.8 (December 2015)
IBM Spectrum Control V5.2.9 (February 2016)
IBM Spectrum Control V5.2.10 (May 2016)
IBM Spectrum Control V5.2.10.1 (July 2016)
IBM Spectrum Control V5.2.11 (August 2016)
IBM Spectrum Control V5.2.12 (November 2016)
IBM Spectrum Control V5.2.13 (March 2017)
IBM Spectrum Control V5.2.14 (May 2017)
IBM Spectrum Control V5.2.15 (August 2017)
IBM Spectrum Control V5.2.15.2 (November 2017)
IBM Spectrum Control V5.2.16 (March 2018)
IBM Spectrum Control V5.2.17 (May 2018)
Fix Pack 5.2.7.1 (February 2016) for Tivoli Storage Productivity Center

APAR status

• Closed as program error.

Error description

• The Discovery and probes with CIMOM Agent only (via DCNM) is
  successful and Performance Monitors are working for all CISCO
  switches.
  But when Out-Of-Band Discovery (via SNMP) is defined for the
  same CISCO switches, the discovery and probes fail and the
  following errors can be found in the traceTPCDeviceServer.log:
  
  2014-07-18 10:27:19.527-0500
  java.lang.StringIndexOutOfBoundsException: String index out of
  range: 22
  at java.lang.String.substring(String.java:1217)
  at
  com.ibm.tpc.discovery.snmp.scanner.CiscoMDSScanner.createTrunkCo
  nnection (CiscoMDSScanner.java:1814)
  at
  com.ibm.tpc.discovery.snmp.scanner.CiscoMDSScanner.setPortContai
  nsPortXrefs (CiscoMDSScanner.java:1283)
  at
  com.ibm.tpc.discovery.snmp.scanner.CiscoMDSScanner.topologyXmlGe
  nerator (CiscoMDSScanner.java:1412)
  at com.ibm.tpc.discovery.snmp.scanner.CiscoMDSScanner.invoke
  (CiscoMDSScanner.java:737)
  at com.ibm.tpc.discovery.tsanm.OutbandScanner.process
  (OutbandScanner.java:273)
  at
  com.ibm.tpc.infrastructure.threads.TPCThread.run(TPCThread.java:
  259)
  com.ibm.tpc.discovery.snmp.scanner.CiscoMDSScanner
  topologyXmlGenerator: targetIP=xxx.xxx.xxx.xxx Outband Scanner
  (Thread-11077)
  

Local fix

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * TPC 5.2.x                                                    *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * For some CISCO swicthes added to TPC using SNMP Agent, the   *
  * port type information is not retrieved and an Exception is   *
  * logged.                                                      *
  ****************************************************************
  * RECOMMENDATION:                                              *
  * Apply fix maintenance when available.                        *
  ****************************************************************
  

Problem conclusion

• A default value of "00" is added when the necessary information
  is not retrieved. so the Exception is not thrown in these cases.
  The fix for this APAR is targeted for the following maintenance
  package:
  
  | refresh pack | 5.2-TIV-TPC-RP0004 - target November 2014
  
  http://www-01.ibm.com/support/docview.wss?&uid=swg21320822
  
  The target dates for future refresh packs or fix packs do not
  represent a formal commitment by IBM. The dates are subject to
  change without notice.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Modules/Macros

• FABRIC
  

Fix information

• Fixed component name

  TPC

• Fixed component ID

  5608TPC00

Applicable component levels

• R521 PSY

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