IT03796: THE HYPERVISOR CLUSTER VIEWS IN THE TPC WEB-BASED GUI OPEN VERY SLOWLY AND CAUSE PROBLEMS WITH OTHER VIEWS TOO.

Tivoli Storage Productivity Center Refresh Pack 4
Fix Pack 5.2.4 (November 2014) for Tivoli Storage Productivity Center
Fix Pack 5.2.4.1 (December 2014) for Tivoli Storage Productivity Center
Refresh Pack 5.2.5 (March 2015) for Tivoli Storage Productivity Center
Fix Pack 5.2.5.1 (April 2015) for Tivoli Storage Productivity Center (withdrawn)
Refresh Pack 5.2.6 (June 2015) for Tivoli Storage Productivity Center
Refresh Pack 5.2.7 (August 2015) for Tivoli Storage Productivity Center
IBM Spectrum Control V5.2.8 (December 2015)
IBM Spectrum Control V5.2.9 (February 2016)
IBM Spectrum Control V5.2.10 (May 2016)
IBM Spectrum Control V5.2.10.1 (July 2016)
IBM Spectrum Control V5.2.11 (August 2016)
IBM Spectrum Control V5.2.12 (November 2016)
IBM Spectrum Control V5.2.13 (March 2017)
IBM Spectrum Control V5.2.14 (May 2017)
IBM Spectrum Control V5.2.15 (August 2017)
IBM Spectrum Control V5.2.15.2 (November 2017)
IBM Spectrum Control V5.2.16 (March 2018)
IBM Spectrum Control V5.2.17 (May 2018)
Fix Pack 5.2.7.1 (February 2016) for Tivoli Storage Productivity Center

APAR status

• Closed as program error.

Error description

• In the TPC Web-based GUI, the Hypervisor Cluster views load very
  slowly especially the "Data Store" tab and if the user closes
  that view before it loaded then other views will load slowly as
  well. This is because a very expensive SQL statement is running
  in the back end which does not end if the view is closed.
  
  There are no errors in the logs.
  

Local fix

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * TPC 5.2.x users who use TPC to monitor ESX hypervisor        *
  * clusters.                                                    *
  * (5.2.0, 5.2.1 5.2.2 and 5.2.3 users affected)                *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * See Error Description                                        *
  ****************************************************************
  * RECOMMENDATION:                                              *
  * Apply fix maintenance when available.                        *
  ****************************************************************
  TPC Web views which display info about ESX clusters were very
  slow because some expensive SQL queries.
  

Problem conclusion

• The fix for the APAR improves those SQL queries and is targeted
  for the following maintenance package:
  
  
  | refresh pack | 5.2-TIV-TPC-RP0004 - target November 2014
  
  http://www-01.ibm.com/support/docview.wss?&uid=swg21320822
  
  The target dates for future refresh packs or fix packs do not
  represent a formal commitment by IBM. The dates are subject to
  change without notice.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Modules/Macros

• Web      GUI
  

Fix information

• Fixed component name

  TPC

• Fixed component ID

  5608TPC00

Applicable component levels

• R520 PSY

     UP

• R521 PSY

     UP

• R522 PSY

     UP

• R523 PSY

     UP