A fix is available
APAR status
Closed as program error.
Error description
This crash can occur when using "audit volume stgpool=<stgpool_name>" to audit multiple volumes and some of the volumes have unexpected errors, such as database inconsistences. In example case, the below error message for audit volume process in the activity log at the time of the crash, indicated there was a database inconsistency for a volume: ANR9999D_3119443005 DfGetNextContents(dfqry.c:698) Thread<119406>: Missing row for bitfile 28009603. getcoreinfo.txt on Linux platform will show similar to: #0 0x00007ffff772be70 in pthread_mutex_destroy () from /lib64/libpthread.so.0 #1 0x0000000000f04bda in pkDestroyMutex (mutexP=0x7ffeff39d6f8) at pkmon.c:876 #2 0x0000000000511d7d in FreeVolProcCtl (ctlP=0x18) at admdvol.c:4241 #3 0x0000000000518522 in DoAuditVolume (ctlInP=<value optimized out>) at admdvol.c:5715 #4 0x0000000000f033ac in StartThread (startInfoP=0x0) at pkthread.c:3337 #5 0x00007ffff772a9d1 in start_thread () from /lib64/libpthread.so.0 #6 0x00007ffff4235b5d in clone () from /lib64/libc.so.6 Tivoli Storage Manager Versions Affected: Tivoli Storage Manager server versions 6.2.x, 6.3.x and 7.1.x on all supported platforms Initial Impact: Medium Additional Keywords: zztsm62 zztsm63 zztsm71 core crash abend audit volume vol
Local fix
Run audit volume on individual volumes
Problem summary
**************************************************************** * USERS AFFECTED: * * All Tivoli Storage Manager server users * **************************************************************** * PROBLEM DESCRIPTION: * * See ERROR DESCRIPTION. * **************************************************************** * RECOMMENDATION: * * Apply fixing level when available. This * * problem is currently projected to be fixed * * in levels 7.1.1.200 and 7.1.3. Note that this is subject * * to change at the discretion of IBM. * ****************************************************************
Problem conclusion
This problem was fixed. Affected platforms: AIX, HP-UX, Solaris, Linux and Windows.
Temporary fix
Comments
APAR Information
APAR number
IT03773
Reported component name
TSM SERVER
Reported component ID
5698ISMSV
Reported release
71L
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2014-08-15
Closed date
2014-10-11
Last modified date
2015-01-29
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
TSM SERVER
Fixed component ID
5698ISMSV
Applicable component levels
R71A PSY
UP
R71H PSY
UP
R71L PSY
UP
R71S PSY
UP
R71W PSY
UP
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Document Information
Modified date:
29 January 2015