A fix is available
APAR status
Closed as program error.
Error description
Problem Description: Restoring or retrieving from a random access DISK pool can fail for files larger than the MAXFRAGMENTSIZE setting with a 7.1.0 TSM server. The default value for this option is 10G (10000M). The TSM server will report the following error: ANR0548W Retrieve or restore failed for session <session number> for node <node name> (<client platform>) processing file space <filespace filespace id> for file <file name> stored as <storage repository> - error detected. The TSM Client will report the following error: ANS4035W File <file name> currently unavailable on server. Customer/L2 Diagnostics: Issue the following SQL to determine if there are fragmented files stored in random access DISK storage pools. Run the following commands as the instance user: For backup objects: db2 "select bfsa.objid,nodename, cast( fsname as varchar(128) for sbcs data) as fsname, cast( hl_name as varchar(128) for sbcs data) as Hl_name, cast( ll_name as varchar(128) for sbcs data) as ll_name from tsmdb1.bf_super_aggregates bfsa left join tsmdb1.df_bitfiles dfbf on ( dfbf.srvid=0 and dfbf.bfid=bfsa.bfid ) left join tsmdb1.backup_objects imbk on ( imbk.objid=bfsa.objid ) left join tsmdb1.nodes nd on ( nd.nodeid=imbk.nodeid ) left join tsmdb1.filespaces fs on ( fs.nodeid=imbk.nodeid and fs.fsid=imbk.fsid ) where bfsa.sequence=0 and imbk.nodeid is not null group by (bfsa.objid,nodename,fsname,imbk.hl_name,ll_name)" For archive objects: db2 "select bfsa.objid,nodename, cast( fsname as varchar(128) for sbcs data) as fsname, cast( hl_name as varchar(128) for sbcs data) as Hl_name, cast( ll_name as varchar(128) for sbcs data) as ll_name from tsmdb1.bf_super_aggregates bfsa left join tsmdb1.df_bitfiles dfbf on ( dfbf.srvid=0 and dfbf.bfid=bfsa.bfid ) left join tsmdb1.archive_objects imar on ( imar.objid=bfsa.objid ) left join tsmdb1.nodes nd on ( nd.nodeid=imar.nodeid ) left join tsmdb1.filespaces fs on ( fs.nodeid=imar.nodeid and fs.fsid=imar.fsid ) where bfsa.sequence=0 and imar.nodeid is not null" For space managed objects: db2 "select bfsa.objid,nodename, cast( fsname as varchar(128) for sbcs data) as fsname, cast( alias as varchar(128) for sbcs data) as alias from tsmdb1.bf_super_aggregates bfsa left join tsmdb1.df_bitfiles dfbf on ( dfbf.srvid=0 and dfbf.bfid=bfsa.bfid ) left join tsmdb1.spaceman_objects imsm on ( imsm.objid=bfsa.objid ) left join tsmdb1.nodes nd on ( nd.nodeid=imsm.nodeid ) left join tsmdb1.filespaces fs on ( fs.nodeid=imsm.nodeid and fs.fsid=imsm.fsid ) where bfsa.sequence=0 and imsm.nodeid is not null" Tivoli Storage Manager Versions Affected: Tivoli Storage Manager Server V7 Initial Impact: Medium Additional Keywords: TSM FRAGMENT ANR0548W DISK ANS4035W Local Fix: Move the file from the random-access DISK storage pool to a sequential access storage pool. This can be accomplished with a MOVE DATA or MOVE NODEDATA command. Issue the restore or retrieve again after the move is complete.
Local fix
Problem summary
**************************************************************** * USERS AFFECTED: * * All Tivoli Storage Manager server users. * **************************************************************** * PROBLEM DESCRIPTION: * * See Error Description. * **************************************************************** * RECOMMENDATION: * * Apply fixing level when available. This problem is * * currently projected to be fixed in levels 7.1,0.100 and * * 7.1.1. Note that this is subject to change at the * * discretion of IBM. * ****************************************************************
Problem conclusion
The problem was fixed. Affected Platforms: AIX, HP-UX, Solaris, Linux, and Windows.
Temporary fix
Comments
APAR Information
APAR number
IT03455
Reported component name
TSM SERVER
Reported component ID
5698ISMSV
Reported release
71A
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2014-07-29
Closed date
2014-07-29
Last modified date
2014-07-29
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
TSM SERVER
Fixed component ID
5698ISMSV
Applicable component levels
R71A PSY
UP
R71H PSY
UP
R71L PSY
UP
R71S PSY
UP
R71W PSY
UP
[{"Line of Business":{"code":"LOB26","label":"Storage"},"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"SSGSG7","label":"Tivoli Storage Manager"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"7.1.3"}]
Document Information
Modified date:
25 September 2021