IT03212: A CANCEL PROCESS FOR AN NDMP OPERATION MAY NOT COMPLETE AND THE PROCESS WILL REMAIN IN "CANCEL IN PROGRESS" STATE INDEFINITELY

6.3.6.000-TIV-TSMRPT-AGENT-Linux
6.3.6.000-TIV-TSMRPT-AGENT-AIX
6.3.6.000-TIV-TSMRPT-AIX
6.3.6.000-TIV-TSMRPT-AGENT-Windows
6.3.6.000-TIV-TSMRPT-Linuxx86
6.3.6.000-TIV-TSMRPT-Linuxx86_64
6.3.6.000-TIV-TSMRPT-WindowsI32
6.3.6.000-TIV-TSMRPT-WindowsX64
6.3.6.000-TIV-TSMAC-WindowsX64
6.3.6.000-TIV-TSMAC-WindowsI32
6.3.6.000-TIV-TSMAC-SolarisSPARC
6.3.6.000-TIV-TSMAC-Linuxx86
6.3.6.000-TIV-TSMAC-Linuxs390x
6.3.6.000-TIV-TSMAC-AIX
6.3.6.000-TIV-TSMALL-SolarisSPARC
6.3.6.000-TIV-TSMALL-WindowsX64
6.3.6.000-TIV-TSMSTA-WindowsI32
6.3.6.000-TIV-TSMALL-HP-UX
6.3.6.000-TIV-TSMALL-Linuxppc64
6.3.6.000-TIV-TSMALL-AIX
6.3.6.000-TIV-TSMALL-Linuxs390x
6.3.6.000-TIV-TSMALL-Linuxx86_64
IBM Tivoli Storage Manager V6.3 Fix Pack 6 (6.3.6.000) Server Downloads

APAR status

• Closed as fixed if next.

Error description

• If an operation such as backup or restore, for the same NAS
  filespace starts, while another operation for the same filespace
   is still in "cancel in progress" state, both operations may
  hang.
  
  For example, if a backup NAS has been run by an administrative
  schedule, then cancelled and a restore NAS has been executed
  while the cancel for backup operation was still in progress,
  both operations may hang and the QUERY PROCESS command will show
  output similar to following:
  
  5,793 Backup NAS (full)    NAS Node NASNODE1, Source
  /filesystem1,
                                 Bytes Moved 0, Estimated 0%
  Completed with Data
                                 Movement, Estimated 0% Completed
  with table of
                                 contents Creation, Elapsed Time
  14168 seconds.
                                 Current output volume(s): VOL001.
  
  5,798 Restore NAS          NAS Node NASNODE1, Source
            (selective)          /root/filesystem1, Destination
                                 /root/filesystem1, Elapsed Time
  446
                                 seconds. Current input volume:
  VOL002.
  
  5,793 Backup NAS (full) Cancel in Progress.
  
  TSM Versions Affected:
  Tivoli Storage Manager server on all platforms.
  
  Initial Impact:
  Low
  
  Additional Keywords:
  NAS hang cancel in progress
  

Local fix

• Restart the instance to clear the hang
  

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * All Tivoli Storage Manager users of NDMP backup and restore. *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * A CANCEL PROCESS for an NDMP operation may not complete and  *
  * the process will remain in "Cancel in progress" state        *
  * indefinitely.                                                *
  ****************************************************************
  * RECOMMENDATION:                                              *
  * Apply fixing level when available.  This problem is          *
  * projected to be fixed in a future version of the Tivoli      *
  * Storage Manager server.   Note that this is subject to       *
  * change at the discretion of IBM.                             *
  * Affected platforms:  AIX, HP-UX, Solaris, Linux, and         *
  * Windows.                                                     *
  ****************************************************************
  

Problem conclusion

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

Applicable component levels

• R62A PSY

     UP

• R62H PSY

     UP

• R62L PSY

     UP

• R62S PSY

     UP

• R62W PSY

     UP

• R63A PSY

     UP

• R63H PSY

     UP

• R63L PSY

     UP

• R63S PSY

     UP

• R63W PSY

     UP

• R71A PSY

     UP

• R71H PSY

     UP

• R71L PSY

     UP

• R71S PSY

     UP

• R71W PSY

     UP