IT02228: SERVER MAY CRASH AT CMEXPANDDATA WHEN PROCESSING COMPRESSED AND CLIENT SIDE DEDUPLICATED DATA

6.3.6.000-TIV-TSMRPT-AGENT-Linux
6.3.6.000-TIV-TSMRPT-AGENT-AIX
6.3.6.000-TIV-TSMRPT-AIX
6.3.6.000-TIV-TSMRPT-AGENT-Windows
6.3.6.000-TIV-TSMRPT-Linuxx86
6.3.6.000-TIV-TSMRPT-Linuxx86_64
6.3.6.000-TIV-TSMRPT-WindowsI32
6.3.6.000-TIV-TSMRPT-WindowsX64
6.3.6.000-TIV-TSMAC-WindowsX64
6.3.6.000-TIV-TSMAC-WindowsI32
6.3.6.000-TIV-TSMAC-SolarisSPARC
6.3.6.000-TIV-TSMAC-Linuxx86
6.3.6.000-TIV-TSMAC-Linuxs390x
6.3.6.000-TIV-TSMAC-AIX
6.3.6.000-TIV-TSMALL-SolarisSPARC
6.3.6.000-TIV-TSMALL-WindowsX64
6.3.6.000-TIV-TSMSTA-WindowsI32
6.3.6.000-TIV-TSMALL-HP-UX
6.3.6.000-TIV-TSMALL-Linuxppc64
6.3.6.000-TIV-TSMALL-AIX
6.3.6.000-TIV-TSMALL-Linuxs390x
6.3.6.000-TIV-TSMALL-Linuxx86_64
7.1.3.000-TIV-TSMSRV-WIN
7.1.3.000-TIV-TSMSRV-SolarisSPARC
7.1.3.000-TIV-TSMSRV-Linuxx86_64
7.1.3.000-TIV-TSMSRV-Linuxs390x
7.1.3.000-TIV-TSMSRV-Linuxppc64
7.1.3.000-TIV-TSMSRV-HP-UX
7.1.3.000-TIV-TSMSRV-AIX
IBM Tivoli Storage Manager V6.3 Fix Pack 6 (6.3.6.000) Server Downloads

APAR status

• Closed as program error.

Error description

• During various server data movement operations, such as storage
  pool backup, migration or reclamation, server may crash with
  stack similar to following:
  
  adsmdll!cmExpandData+0x4cf
  adsmdll!ReconSinkCallback+0xa65
  adsmdll!RtrvFramed+0x8d7
  adsmdll!ssRtrv+0xbd3
  adsmdll!ssReconstruct+0x11d7
  adsmdll!AfReconstruct+0x417
  adsmdll!BfReconstruct+0x34fe
  adsmdll!MoveBatch+0x113f
  adsmdll!MoveVolume+0xe00
  adsmdll!AfMoveVolume+0x313
  adsmdll!RclmQueuedSourceVols+0x120
  adsmdll!RclmOffsiteVols+0xc2f
  adsmdll!AfRclmVolumeThread+0x17f
  adsmdll!startThread+0x13c
  msvcr110!beginthreadex+0x107
  msvcr110!endthreadex+0x192
  kernel32!BaseThreadInitThunk+0xd
  ntdll!RtlUserThreadStart+0x1d
  
  Similar call stacks can also be observed. The crash can occur,
  when compression and client side deduplication is used at the
  same time and the server processing encounters a damaged file
  that has not been marked as damaged.
  
  TSM Versions Affected:
  Tivoli Storage Manager server 6.2, 6.3 and 7.1 on all platforms
  
  Initial Impact:
  Medium
  
  Additional Keywords:
  cmExpandData
  

Local fix

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * All Tivoli Storage Manager server users.                     *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * See error description.                                       *
  ****************************************************************
  * RECOMMENDATION:                                              *
  * Apply fixing level when available. This problem is currently *
  * projected to be fixed in levels 6.3.6 and 7.1.3. Note that   *
  * this is subject to change at the discretion of IBM.          *
  ****************************************************************
  

Problem conclusion

• This problem was fixed.
  Affected platforms:  AIX, HP-UX, Solaris, Linux, and Windows.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  TSM SERVER

• Fixed component ID

  5698ISMSV

Applicable component levels

• R63A PSY

     UP

• R63H PSY

     UP

• R63L PSY

     UP

• R63S PSY

     UP

• R63W PSY

     UP

• R71A PSY

     UP

• R71H PSY

     UP

• R71L PSY

     UP

• R71S PSY

     UP

• R71W PSY

     UP