IT02140: INSTALLATION OF 5.2.1.1 "HEARTBLEED" PATCH TO AIX-BASED 5.2.1 SERVER FAILS.

Fix Pack 5.2.4 (November 2014) for Tivoli Storage Productivity Center
Fix Pack 5.2.4.1 (December 2014) for Tivoli Storage Productivity Center
Refresh Pack 5.2.5 (March 2015) for Tivoli Storage Productivity Center (withdrawn)
Fix Pack 5.2.5.1 (April 2015) for Tivoli Storage Productivity Center (withdrawn)
Refresh Pack 5.2.6 (June 2015) for Tivoli Storage Productivity Center
Refresh Pack 5.2.7 (August 2015) for Tivoli Storage Productivity Center
IBM Spectrum Control V5.2.8 (December 2015)
IBM Spectrum Control V5.2.9 (February 2016)
IBM Spectrum Control V5.2.10 (May 2016)
IBM Spectrum Control V5.2.10.1 (July 2016)
IBM Spectrum Control V5.2.11 (August 2016)
IBM Spectrum Control V5.2.12 (November 2016)
IBM Spectrum Control V5.2.13 (March 2017)
IBM Spectrum Control V5.2.14 (May 2017)
IBM Spectrum Control V5.2.15 (August 2017)
IBM Spectrum Control V5.2.15.2 (November 2017)
IBM Spectrum Control V5.2.16 (March 2018)
IBM Spectrum Control V5.2.17 (May 2018)
Refresh Pack 5.2.2 (June 2014) for Tivoli Storage Productivity Center
Refresh Pack 5.2.3 (August 2014) for Tivoli Storage Productivity Center
Fix Pack 5.2.7.1 (February 2016) for Tivoli Storage Productivity Center

APAR status

• Closed as program error.

Error description

• The 5.2.1.1 patch file available on the FixCentral site
  (5.2.1-TIV-TPC-AIX-FP0001.tar) contains a typo in the
  install.sh script resulting in the following error sequence:
  ./install.sh /opt/IBM/TPC
  
  5.2.1-TIV-TPC-AIX-FP0001 Installer.
  Status: found directory 'data'
  Status: found directory 'device'
  Status: found directory 'ewas'
  Status: found file '/opt/IBM/TPC/ewas/java/bin/jar'
  Status: found file
  '/opt/IBM/TPC//ewas/profiles/WebServerProfile/installedApps/WebS
  erverCel
  l/WebServer.ear/lib//tpcJPA.jar'
  ./install.sh[215]: verify_tpcommon:  not found.
  The "verify_tpcommon" file referenced should be
  "verify_tpccommon" (two "c" characters, not one).
  The installer will proceed after logging that message and will
  log the following:
  Uncompressing IBM TPC OpenSSL Heartbleed Fix.Extraction failed.
  ../install.sh[9]: 12058760 Terminated
  Delete SFX 5.2.1-TIV-TPC-AIX-FP0001 ...
  Update tpcJPA.jar file ...
  Warning: unable to verify file:
  '/opt/IBM/TPC//ewas/profiles/WebServerProfile/installedApps/WebS
  erverCell/WebServer.ear/lib//com/ibm/tpc/jpa/ent
  ity/custom/AgentUpgradeAttrBean.class'
  Patch incomplete or failed.
  Exiting
  Examination of the
  <tpc_install_dir>//ewas/profiles/WebServerProfile/installedApps/
  WebServerCell/WebServer.ear/lib//com/ibm/tpc/jpa
  /entity path will reveal that the /entity subdirectory is
  truncated and doesn't contain the
  /custom/AgentUpgradeAttrBean.class subdirectory or class file.
  RECREATE STEPS:
  Run 5.2.1.1 patch installer on AIX-based 5.2.1 TPC server.
  ________________________________________________________________
  DB2 Version used for Server:    N/A
  The defect is against component:   5608TPC00
  Server/Manager build/release (TPC):   5.2.1.1
  
  ________________________________________________________________
  Problem as described by customer:   TPC 5.2.1.1 patch install
  failure
  Initial customer impact (low/med/high): med
  

Local fix

• Contact support for manual steps to recover from this failure
  

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * Those applying TPC 5.2.1.1 on AIX                            *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * See ERROR DESCRIPTION.                                       *
  ****************************************************************
  * RECOMMENDATION:                                              *
  * Apply fix maintenance when available.                        *
  ****************************************************************
  

Problem conclusion

• The fix for this APAR is targeted for the following maintenance
  package:
  
  | refresh pack | 5.2-TIV-TPC-RP0002 - target June 2014
  
  http://www-01.ibm.com/support/docview.wss?&uid=swg21320822
  
  The target dates for future refresh packs or fix packs do not
  represent a formal commitment by IBM. The dates are subject to
  change without notice.
  
  TPC 5.2.1.1 will be superseded by TPC 5.2.2.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Modules/Macros

• INSTALL
  

Fix information

• Fixed component name

  TPC

• Fixed component ID

  5608TPC00

Applicable component levels

• R521 PSY

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