IT00288: UNABLE TO INSTALL FIX PACK 6.3.4.200 OR 6.3.4.300 ON AIX WHEN LANG JA_JP IS USED.

APAR status

• Closed as program error.

Error description

• Installing Fix Pack 6.3.4.200 or 6.3.4.300 fails on AIX when
  LANG Ja_JP is used.
  Install.bin command fails with the following message.
  
  < log.txt >
  Mon A BB xx:yy:zz.906 JST 2014 :  FINEST : User interface
  type:CONSOLE (from
  com.ibm.ac.coi.ext.ia.plugin.COIProcessInventorySteps.install)
  Mon A BB xx:yy:zz.909 JST 2014 :  SEVERE : Aborting installer:
  XML document structures must start and end within the same
  entity. (from
  com.ibm.ac.coi.ext.ia.plugin.COIProcessInventorySteps.install)
  Mon A BB xx:yy:zz.911 JST 2014 :  STDERR : SHUTDOWN REQUESTED
  Mon A BB xx:yy:zz.912 JST 2014 :  STDOUT : (X) commiting
  registry
  Mon A BB xx:yy:zz.912 JST 2014 :  STDOUT : (X) shutting down
  service manager
  Mon A BB xx:yy:zz.922 JST 2014 :  STDOUT : (X) cleaning up
  temporary directories
  Mon A BB xx:yy:zz.936 JST 2014 :  STDERR : Exiting with exit
  code: -10
  Mon A BB xx:yy:za.037 JST 2014 :  STDERR : cleanUp()
  Mon A BB xx:yy:za.037 JST 2014 :  STDERR : calling cleanUpUNIX()
  
  
  | MDVPARTL 6.3.4.200-TIV_5698MSV |
  | MDVPARTL 6.3.4.300-TIV_5698MSV |
  
  
  Tivoli Storage Manager Versions Affected:,
  6.3.4.200 and 6.3.4.300 Tivoli Storage Manager for AIX
  
  Initial Impact:
  low
  
  Additional Keywords:
  zz63 patch upgrade MDV
  

Local fix

• Run install.bin with "export LANG=En_US"
  

Problem summary

• ****************************************************************
  * USERS AFFECTED: All Tivoli Storage Manager users             *
  *                 performing an install or upgrade.            *
  ****************************************************************
  * PROBLEM DESCRIPTION: See APAR description.                   *
  ****************************************************************
  * RECOMMENDATION: This problem is currently projected to be    *
  *                 fixed in level 6.3.5.                        *
  *                 Note that this is subject to change at the   *
  *                 discretion of IBM.                           *
  ****************************************************************
  *
  

Problem conclusion

• This problem is fixed.
  
  Affected platforms: AIX.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  TSM SERVER

• Fixed component ID

  5698ISMSV

Applicable component levels

• R63A PSY

     UP

• R63H PSY

     UP

• R63L PSY

     UP

• R63S PSY

     UP

• R63W PSY

     UP

• R63Z PSY

     UP