IO09918: THE CONTENT MANAGER CONNECTOR API HAS A DEFECT IN CERTAIN MULTI-ITEM PART/RESOURCE ITEM RETRIEVE SCENARIOS.

APAR status

• Closed as program error.

Error description

• com.ibm.mm.sdk.server.PRetrieveCollItemICM did not use the
  proper information (defect is only in the multi-item
  part/resource item retrieve scenario) to determine the correct
  Resource Manager and SMS collection for content retrieval.  This
  problem happens if some parts/resource items are in other
  Resource-Managers/SMS collections, but other part/resource items
  are in the primary Resource-Managers/SMS collections.
  
  The symptoms (from the customer perspective) are two-fold: (that
  is, both of the following symptoms have to be present):
  
  (1) The following exception is generated by the APIs:
  DGL7161A: Failed to retrieve data from the resource manager.
  
  *and*
  
  (2) the DEBUG-level dklog.log contains the following tracing
  message:
  "***This item has not been replicated yet***"
  
  Note: There are other, unrelated situations where the DGL7161A
  exception can be thrown; unless, symptom (2) above is also
  present, the problem is not the problem of this APAR.
  
  Here is a stack that is representative of the problem of this
  APAR:
  
  com.ibm.mm.beans.CMBException: DGL7161A: Failed to retrieve data
  from the resource manager.
  com.ibm.mm.sdk.common.DKUsageError: DGL7161A: Failed to retrieve
  data from the resource manager.
        at
  com.ibm.mm.sdk.internal.PLobUtilICM.checkResourceFlagForRetrieve
  (PLobUtilICM.java(Compiled Code))
        at
  com.ibm.mm.sdk.common.DKLobICM.initRetrieve(DKLobICM.java(Compil
  ed Code))
        at
  com.ibm.mm.sdk.common.DKLobICM.getContentURL(DKLobICM.java(Compi
  led Code))
        at
  com.ibm.mm.sdk.common.DKLobICM.getContentURL(DKLobICM.java(Inlin
  ed Compiled Code))
  

Local fix

Problem summary

• com.ibm.mm.sdk.server.PRetrieveCollItemICM did not use the
  proper information to determine the correct resource manager and
  SMS collection for content retrieval. This APAR is specific to
  the multi-item part and resource item retrieve scenario. This
  problem occurs if some parts or resource items must be retrieved
  from a replica because the primary resource manager is not
  available, but other parts or resource items need to be
  retrieved from the primary resource managers and SMS
  collections.
  
  Both of the following symptoms must be present:
  
  The following exception is generated by the APIs:
  
  DGL7161A: Failed to retrieve data from the resource manager.
  
  The DEBUG-level dklog.log contains the following tracing
  message:
  "***This item has not been replicated yet***"
  
  There are other unrelated situations where the DGL7161A
  exception can be thrown. Unless the second symptom is also
  present, your problem is unrelated to this APAR.
  
  Here is a stack that is representative of the problem of this
  APAR:
  
  com.ibm.mm.beans.CMBException: DGL7161A: Failed to retrieve data
  from the resource manager.
  com.ibm.mm.sdk.common.DKUsageError: DGL7161A: Failed to retrieve
  data from the resource manager.
  at
  com.ibm.mm.sdk.internal.PLobUtilICM.checkResourceFlagForRetrieve
  (PLobUtilICM.java(Compiled Code))
  at
  com.ibm.mm.sdk.common.DKLobICM.initRetrieve(DKLobICM.java(Compil
  ed Code))
  at
  com.ibm.mm.sdk.common.DKLobICM.getContentURL(DKLobICM.java(Compi
  led Code))
  at
  com.ibm.mm.sdk.common.DKLobICM.getContentURL(DKLobICM.java(Inlin
  ed Compiled Code))
  

Problem conclusion

• In PRetrieveCollItemICM, instead of using one private member (
  _bestRMCode) of the class to determine which resource manager or
  SMS collection to retrieve a particular document part in the
  multi-item retrieve, use the individually stored information to
  make the decision as to the correct resource manager or SMS
  collection for each content retrieval.
  
  This is fixed in cm83 fp11.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  II4C CM CONNECT

• Fixed component ID

  5724B43A1

Applicable component levels