IO09730: CUSTOMER GETTING DGL0306A OBJECT IS NOT UNIQUE ERROR TRYING TO IMPORT A DOCUMENT VIA PCLIENT AND KOFAX

APAR status

• Closed as program error.

Error description

• Customer is trying to import a new document and gets DGL0306A
  error.
  
  DGL0306A Object is not unique.
  Explanation: The key of an item added to a collection
               is not unique.
  Component:   Java or C++ APIs.
  
  This problem appears to be unique to C++ connector. If we import
  an item whos item type is associated with a certain collection
  the connector code looks up this collection information in a
  hash table. If the collection already exists it throws an  error
  for the C++ side. The Java connector updates the collection
  information and continues.
  
  L2 and L3 cannot recreate the issue. The code has been in place
  for a long time and no other customers are experiencing this
  problem.  This customer sees this failure consistenly after
  upgrading a PTF to their HTTP server. LibSrv and ResMgr on zOS
  830.
  

Local fix

Problem summary

• When Content Manager Client for Windows is used to import a
  document part, the import fails with the following error:
  [LOC]:
  (D:/sbroot/src/eip/dk/common\pkeycollection_imp.hpp:RedBlackTree
  <class KString>::add):722
  [MSG]: DGL0306A: Object is not unique :
  
  This error occurs after the object is successfully stored on
  resource manager, and the API attempts to store the returned
  information into the DKReplicaInfoICM class's updateRMInfo()
  method.
  
  This is from PMR 57053,082,000.
  

Problem conclusion

• Problem conclusion:
  In the DKReplicaInfoICM.cpp class, the addRMInfo() and
  updateRMInfo() methods were modified so that if the key already
  exists in the hash table, the API updates the entry rather than
  adding the entry again. If the key does not exist in the hash
  table, then the API adds the entry.
  
  The problem was fixed in DB2 Content Manager Version 8.3 Fix
  Pack 10.
  

Temporary fix

• n/a
  

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  II4C CM CONNECT

• Fixed component ID

  5724B43A1

Applicable component levels