IBM Support

IJ00860: LDAPSERVICEAGENT IS UPDATING THE SAME HOSTS OVER AND OVER AGAIN

Subscribe to this APAR

By subscribing, you receive periodic emails alerting you to the status of the APAR, along with a link to the fix after it becomes available. You can track this item individually or track all items by product.

Notify me when this APAR changes.

Notify me when an APAR for this component changes.

 

APAR status

  • Closed as program error.

Error description

  • After running L3 discovery and snapshot, the LDAPServiceAgent
    is doing an update to the discovered LDAP servers every time.
    LDAPServiceAgent should only be acting on CIs that were
    updated since the last time the agent ran, but the logs show
    that its acts on the same CIs every time it is run.
    The following is run by the customer to show the issue:
    1. run a level 3 discovery that finds and stores LDAP hosts
    2. Run
    $COLLATION_HOME/bin/snapshot.sh take
    (finds the computer systems)
    3. Then run
    $COLLATION_HOME/support/bin/runtopobuild.sh -a LDAPServiceAgent
    -w
    (no additional discovery is taken)
    4. Run another
    $COLLATION_HOME/bin/snapshot.sh take
    shows the same systems that should have been stored previously.
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * TADDM User                                                   *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * After running L3 discovery and snapshot, the                 *
    * LDAPServiceAgent is doing an update to the discovered LDAP   *
    * servers every time. LDAPServiceAgent should only be acting   *
    * on CIs that were updated since the last time the agent ran,  *
    * but the logs show that it acts on the same CIs every time it *
    * is run.                                                      *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    

Problem conclusion

  • The fix for this APAR is contained in the following maintenance
    packages:
    | Fix Pack | 7.3.0-TIV-ITADDM-FP0004
    

Temporary fix

Comments

APAR Information

  • APAR number

    IJ00860

  • Reported component name

    APP DEPENDENCY

  • Reported component ID

    5724N5500

  • Reported release

    730

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2017-10-19

  • Closed date

    2017-11-06

  • Last modified date

    2017-11-06

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Modules/Macros

  • 999
    

Fix information

  • Fixed component name

    APP DEPENDENCY

  • Fixed component ID

    5724N5500

Applicable component levels

  • R730 PSY

       UP

[{"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SSPLFC","label":"Tivoli Application Dependency Discovery Manager"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"730","Edition":"","Line of Business":{"code":"LOB45","label":"Automation"}}]

Document Information

Modified date:
06 November 2017