IBM Support

IC99872: SOME BPS STAY ACTIVE ON THE STEP DEENVELOPEGENERIC AND THE CPU USAGE IS VERY HIGH

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APAR status

  • Closed as program error.

Error description

  • Some BPs are staying active on the step
DeenvelopeGeneric and the CPU usage is very high.

The stacktrace is the following:
at
java/util/HashMap.findNonNullKeyEntry(HashMap.java:525(Compiled
Code))
at java/util/HashMap.putImpl(HashMap.java:622(Compiled Code))
at java/util/HashMap.put(HashMap.java:605(Compiled Code))
at
com/sterlingcommerce/woodstock/util/frame/persistence/JDBCPersis
tenceManager.getNoTransConnection(JDBCPersistenceManager.java:13
5(Compiled Code))
at
com/sterlingcommerce/woodstock/util/frame/persistence/JDBCPersis
tenceManager.getConnection(JDBCPersistenceManager.java:77(Compil
ed Code))
at
com/sterlingcommerce/woodstock/services/genericenvelope/AckNakIn
foProxy.listByMessageReference(AckNakInfoProxy.java:802(Compiled
Code))
at
com/sterlingcommerce/woodstock/services/genericenvelope/AckNakDa
taHandler.processAck(AckNakDataHandler.java:304(Compiled Code))
at
com/sterlingcommerce/woodstock/services/genericenvelope/AckNakDa
taHandler.processAck(AckNakDataHandler.java:271(Compiled Code))
at
com/sterlingcommerce/woodstock/services/genericenvelope/deenvelo
pe/DeenvelopeGenericServiceImpl.handleAck(DeenvelopeGenericServi
ceImpl.java:3174(Compiled Code))
at
com/sterlingcommerce/woodstock/services/genericenvelope/deenvelo
pe/DeenvelopeGenericServiceImpl.processTransaction(DeenvelopeGen
ericServiceImpl.java:811(Compiled Code))
at
com/sterlingcommerce/woodstock/services/genericenvelope/deenvelo
pe/DeenvelopeGenericServiceImpl.processData(DeenvelopeGenericSer
viceImpl.java:536(Compiled Code))
at
com/sterlingcommerce/woodstock/workflow/activity/engine/Activity
EngineHelper.invokeService(ActivityEngineHelper.java:1813(Compil
ed Code))
at
com/sterlingcommerce/woodstock/workflow/activity/engine/Activity
EngineHelper.nextMainLogic(ActivityEngineHelper.java:633(Compile
d Code))
at
com/sterlingcommerce/woodstock/workflow/activity/engine/Activity
EngineHelper.next(ActivityEngineHelper.java:362(Compiled Code))
at
com/sterlingcommerce/woodstock/workflow/queue/WorkFlowQueueListe
ner.doWork(WorkFlowQueueListener.java:398(Compiled Code))
at
com/sterlingcommerce/woodstock/workflow/queue/WorkFlowQueueListe
ner.run(WorkFlowQueueListener.java:235(Compiled Code))
at
com/sterlingcommerce/woodstock/workflow/queue/WorkFlowQueueListe
ner.onMessage(WorkFlowQueueListener.java:196(Compiled Code))
at
com/sterlingcommerce/woodstock/workflow/queue/WorkFlowQueueListe
ner.onMessage(WorkFlowQueueListener.java:183(Compiled Code))
at
com/sterlingcommerce/woodstock/workflow/queue/wfTransporter.run(
wfTransporter.java:444(Compiled Code))
at
com/sterlingcommerce/woodstock/workflow/queue/BasicExecutor$Work
er.run(BasicExecutor.java:508(Compiled Code))
at java/lang/Thread.run(Thread.java:736(Compiled Code))

Local fix

  • STRRTC - 412525
JMB/JMB
Circumvention: Stop the thread in Operation > Thread
Monitor, then restart the BP manually.

Problem summary

  • PROBLEM SUMMARY
Users Affected:
All

Problem Description:
Some BPs stay active on the step DeenvelopeGeneric
and the CPU usage is very high.

Platforms Affected:
All

Problem conclusion

  • PROBLEM CONCLUSION
Resolution Summary:
A concurrency issue has been fixed.

Delivered in:
5020500_2

Temporary fix

  • 



Comments


    

  • 



APAR Information




    

  • APAR number
    IC99872
    • 

  • Reported component name
    STR B2B INTEGRA
    • 

  • Reported component ID
    5725D0600
    • 

  • Reported release
    524
    • 

  • Status
    CLOSED  PER
    • 

  • PE
    NoPE
    • 

  • HIPER
    NoHIPER
    • 

  • Special Attention
    NoSpecatt
    • 

  • Submitted date
    2014-03-06
    • 

  • Closed date
    2015-02-17
    • 

  • Last modified date
    2015-02-20
    • 





    

  • APAR is sysrouted FROM one or more of the following:
    

    • 

  • APAR is sysrouted TO one or more of the following:
    

    • 



Fix information


    

  • Fixed component name
    STR B2B INTEGRA
    • 

  • Fixed component ID
    5725D0600
    • 



Applicable component levels


    

  • R525  PSY
       UP
    • 








      
              
                            

              

              [{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SS3JSW","label":"IBM Sterling B2B Integrator"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"5.2.4","Edition":"","Line of Business":{"code":"LOB59","label":"Sustainability Software"}}]
              

                          

          
 
        

      

    

      

        

          

            
Document Information


            

            


                        

            Modified date:
            

            20 February 2015
            

            
                      

        


        

        


      

    

  



    

  

  
    
            

          
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