IC99402: PCOM: 3270 SNA USER GET PCSCM APPLICATION ERROR

Personal Communications 6.0.10
Personal Communications 6.0.11
Personal Communications 6.0.12
Personal Communications 6.0.13
Personal Communications 6.0.15

APAR status

• Closed as program error.

Error description

• Personal Communications 6.0.8
  Windows7 Service Pack 1
  
  SNA/LLC2 3270 session gets pcscm.exe Application error
  
  The system error occurs when the keyboard is hit repeatedly
  for the scroll.
  
  System error - PCSCM is not running. Press OK to terminate PCOMM
  session.
  
  Application Error pcscm.exe is recorded on an Windows event
  log. This issue has occurred with multiple PCs.
  

Local fix

Problem summary

• ****************************************************************
  * USERS AFFECTED: All IBM Personal Communications 3270         *
  *                 Emulator session users with SNA              *
  *                 connectivity.                                *
  ****************************************************************
  * PROBLEM DESCRIPTION: PCSCM.EXE crashes when a user hits the  *
  *                      keyboard repeatedly to scroll the 3270  *
  *                      Emulator screen connected over SNA      *
  ****************************************************************
  * RECOMMENDATION:                                              *
  ****************************************************************
  A 3270 Emulator session is established over SNA connectivity.
  When the user hits the keyboard repeatedly to scroll the
  screen,  PCSCM crashes with the following error:
  "PCSCM is not running. Press OK to terminate the PCOMM
  session"
  

Problem conclusion

• The crash was caused by a Null pointer exception in the IBM
  Personal Communications SNA code. Changes have been made to
  PCSRUINW.DLL, PCSRUISN.DLL and PCSRUISS.DLL to rectify the
  problem.
  
  Fix is scheduled for PCOM 6.0.10 Refresh Pack
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Modules/Macros

• PCSRUINW PCSRUISN PCSRUISS
  

Fix information

• Fixed component name

  PCOMM V5 COMBO-

• Fixed component ID

  5639I700J

Applicable component levels

• R601 PSY

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