Fixes are available
APAR status
Closed as program error.
Error description
Error Description: The Tivoli Storage Manager for Virtual Environments plugin may fail to connect to the vCenter server after the vCenter server is upgraded to 5.1 update 2 Build 1473063 from 16 JAN 2014. While the plugin cannot be accessed, scheduled backups continue to run. Tivoli Storage Manager Versions Affected: Tivoli Storage Manager for Virtual Environments 63W, 63L, 64W, 64L and Flash Copy Manager 3.1, 3.2 Customer/L2 Diagnostics: Trying to use the plugin after cVenter is upgraded may result in the following errors. GVM0025I Successfully determined which product or products are installed. GVM0020E A connection with the vCenter server could not be established. Trying to unregister or reregister the plug in may result in the following messages being seen. faultString: java.net.ConnectException: Connection refused: connect faultString: javax.net.ssl.SSLHandshakeException: Received fatal alert: handshake_failure Initial Impact: Medium Additional Keywords: TSM4VE plug in plug-in upgrd upgr connect fails
Local fix
Later versions do not expireince this issue. Upgrade to Tivoli Storage Manager for Virtual Environments 7.1
Problem summary
**************************************************************** * USERS AFFECTED: Tivoli Storage Manager for Virtual * * Environments v6.3 and v6.4 users of plugin * * to vCenter on all Windows platforms * **************************************************************** * PROBLEM DESCRIPTION: see ERROR DESCRIPTION * **************************************************************** * RECOMMENDATION: * **************************************************************** Apply fixing level when available. This fix is currently projected to be available in 6.4.2 and v6.3.3 Note that until these levels are available, this information is subject to change at the discretion of IBM.
Problem conclusion
Change the register, un-register, and communications with vCenter Server to use TLS protocol instead of SSL protocol
Temporary fix
Comments
APAR Information
APAR number
IC99383
Reported component name
TSM FOR VE DP V
Reported component ID
5725TVEVM
Reported release
64W
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2014-02-14
Closed date
2014-04-03
Last modified date
2014-04-03
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Modules/Macros
WEBGUI
Fix information
Fixed component name
TSM FOR VE DP V
Fixed component ID
5725TVEVM
Applicable component levels
R63L PSY
UP
R63W PSY
UP
R64L PSY
UP
R64W PSY
UP
[{"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"SS8TDQ","label":"Tivoli Storage Manager for Virtual Environments"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"6.4","Line of Business":{"code":"LOB26","label":"Storage"}}]
Document Information
Modified date:
07 January 2022