IC99283: "ANR1069E INSUFFICIENT NUMBER OF MOUNT POINTS" WHEN DOING NAS BACKUP TO A VTL LIBRARY TYPE WITH SERVER VERSION BELOW 6.3.4

IBM Tivoli Storage Manager V6.3 Fix Pack 5 (6.3.5.000) Server Downloads

APAR status

• Closed as program error.

Error description

• A NDMP backup to a library defined as "LIBTYPE=VTL" using a
  Tivoli Storage Manager server version below V6.3.4 can
  fail with the following errors (seen in the ACTLOG):
  
   ANR8758W The number of online drives in the VTL library VTL_TST
      does not match the number of online drive paths for
      source NASNAME
   ANR1069E NAS Backup process 19 terminated - insufficient number
      of mount points available for removable media.~
   ANR1762E BACKUP NODE: Command failed for node NASNAME
      , filespace /vol/tst - mount point unavailable
  
  The first warning ANR8758W is normal if the NAS datamover does
  not have a drive path defined for all the drives in the
  library, but that should not cause the backup to fail when the
  library has been defined of type VTL.
  
  
  Tivoli Storage Manager Versions Affected:
  All Tivoli Storage Manager 6.3 server versions below V6.3.4
   (on all platforms)
  
  Initial Impact: Low
  
  Additional Keywords:
  TSM netapp CMVC 88981 zz63
  

Local fix

• - Update the library to libtype=SCSI:
    UPD LIBRARY <VTL_LIBNAME> LIBTYPE=SCSI
  or
  - Upgrade the server to fixpack level 6.3.4 as this level
    already contains the correction for this APAR.
  

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * All Tivoli Storage Manager server users that perform NDMP    *
  * backups to VTL drives attached directly to a NAS device.     *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * See error description                                        *
  ****************************************************************
  * RECOMMENDATION:                                              *
  * Apply fixing level.  The problem is fixed in level 6.3.4     *
  ****************************************************************
  

Problem conclusion

• The problem was fixed:
  Affected platforms: AIX, HP-UX, Linux, and Windows
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  TSM SERVER

• Fixed component ID

  5698ISMSV

Applicable component levels

• R63A PSY

     UP

• R63H PSY

     UP

• R63L PSY

     UP

• R63S PSY

     UP

• R63W PSY

     UP