IC99266: TPC 5.2 GENERATES WARNING ALR4103W WHEN FABRIC TRACE IS ENABLED.

Refresh Pack 5.2.2 (June 2014) for Tivoli Storage Productivity Center
Fix Pack 5.1.1.5 (July 2014) for Tivoli Storage Productivity Center
Refresh Pack 5.2.3 (August 2014) for Tivoli Storage Productivity Center
Fix Pack 5.2.4 (November 2014) for Tivoli Storage Productivity Center
Fix Pack 5.2.4.1 (December 2014) for Tivoli Storage Productivity Center
Refresh Pack 5.2.5 (March 2015) for Tivoli Storage Productivity Center (withdrawn)
Fix Pack 5.1.1.6 (March 2015) for Tivoli Storage Productivity Center
Fix Pack 5.2.5.1 (April 2015) for Tivoli Storage Productivity Center (withdrawn)
Refresh Pack 5.2.6 (June 2015) for Tivoli Storage Productivity Center
Refresh Pack 5.2.7 (August 2015) for Tivoli Storage Productivity Center
Fix Pack 5.1.1.9 (October 2015) for Tivoli Storage Productivity Center
IBM Spectrum Control V5.2.8 (December 2015)
IBM Spectrum Control V5.2.9 (February 2016)
IBM Spectrum Control V5.2.10 (May 2016)
IBM Spectrum Control V5.2.10.1 (July 2016)
IBM Spectrum Control V5.2.11 (August 2016)
Fix Pack 5.1.1.12 (October 2016) for Tivoli Storage Productivity Center
Fix Pack 5.1.1.13 (February 2017) for Tivoli Storage Productivity Center
Fix Pack 5.1.1.14 (June 2017) for Tivoli Storage Productivity Center
Fix Pack 5.1.1.15 (Sept 2017) for Tivoli Storage Productivity Center
IBM Spectrum Control V5.2.12 (November 2016)
IBM Spectrum Control V5.2.13 (March 2017)
IBM Spectrum Control V5.2.14 (May 2017)
IBM Spectrum Control V5.2.15 (August 2017)
IBM Spectrum Control V5.2.15.2 (November 2017)
IBM Spectrum Control V5.2.16 (March 2018)
IBM Spectrum Control V5.2.17 (May 2018)
Fix Pack 5.1.1.8 (July 2015) for Tivoli Storage Productivity Center
Fix Pack 5.2.7.1 (February 2016) for Tivoli Storage Productivity Center

APAR status

• Closed as program error.

Error description

• FabricLogTraceHelper is writing huge logs in a short time,
  roughly 80-100MB in a minute and  keeps a lot of events in
  memory.
  
  in traceTPCDeviceServer.log.trace
  05:10:02.476-0500 alert ALR4103W has been dropped.
  com.ibm.tpc.monitor.clientalert.AlertManagerService
  sendAlertToClient TPC Server Monitor Collector Thread - (30000)
  
  May also see indications of OutOfMemoryError exceptions:
  
  in \Program
  Files\IBM\TPC\wlp\usr\servers\deviceServer\logs\messages.log
  2:55:57:842 EST] 000101b7 SystemErr
  R java.lang.OutOfMemoryError
  2:55:57:842 EST] 000101b7 SystemErr
  R :
  2:55:57:842 EST] 000101b7 SystemErr
  R Java heap space
  2:55:57:842 EST] 000101b7 SystemErr
  R  at
  2:55:57:842 EST] 000101b7 SystemErr
  R java.lang.StringBuffer
  

Local fix

• Disable fabric tracing.
  1)  change san.FabricTraceLogger.logging from true to false in
  device/conf/Datastore.properties file.
  2)  restart device server
  

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * TPC 5.1.1.x and 5.2.0 users                                  *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * See ERROR DESCRIPTION.                                       *
  ****************************************************************
  * RECOMMENDATION:                                              *
  * Apply fix maintenance when available.                        *
  ****************************************************************
  

Problem conclusion

• The fix for this APAR is targeted for the following maintenance
  package:
  
  | fix pack | 5.1.1-TIV-TPC-FP0005 - target July 2014
  | refresh pack | 5.2-TIV-TPC-RP0001 - target March 2014
  
  http://www-01.ibm.com/support/docview.wss?&uid=swg21320822
  
  The target dates for future refresh packs or fix packs do not
  represent a formal commitment by IBM. The dates are subject to
  change without notice.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Modules/Macros

• LOG
  

Fix information

• Fixed component name

  TPC

• Fixed component ID

  5608TPC00

Applicable component levels

• R511 PSY

     UP

• R520 PSY

     UP