IBM Support

IC98986: PERFORMANCE MONITOR GUI DOES NOT SHOW DATA WHEN USING INTERNET EXPLORER

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APAR status

  • Closed as program error.

Error description

  • When selecting a node from the "Tivoli Storage Manager - Client
Performance Monitor" view, no data is shown.
This problem only occurs when opening the Tivoli Storage Manager
Administration Center and Client Performance Monitor GUI using
Microsoft Internet Explorer.



Customer/L2 Diagnostics:
The problem is caused by superfluous trailing commas in some
records of the Overview.json file.
These records lead to the display problem in the IE browser.



Tivoli Storage Manager Versions Affected:
All Tivoli Storage Manager Server Versions



Initial Impact:
Medium



Additional Keywords:
TSM CLIENT PERFORMANCE MONITOR ADMIN CENTER NO DATA DISPLAY

Local fix

  • Contact the Technical Support to obtain the cleanup script and
steps to bypass the problem.

Problem summary

  • ****************************************************************
* USERS AFFECTED: All Tivoli Storage Manager client            *
*                 performance monitor Users using Microsoft    *
*                 Internet Explorer                            *
****************************************************************
* PROBLEM DESCRIPTION: See error description.                  *
****************************************************************
* RECOMMENDATION: Apply fixing level when available. This prob *
*                 lem is currently projected to be fixed in le *
*                 vel 6.3.5. Note that this is subject to chan *
*                 ge at the discretion of IBM.                 *
****************************************************************
*

Problem conclusion

  • This problem was fixed.
Affected platforms:  AIX, Solaris, Linux, and Windows.

Temporary fix

  • 



Comments


    

  • 



APAR Information




    

  • APAR number
    IC98986
    • 

  • Reported component name
    TSM SERVER
    • 

  • Reported component ID
    5698ISMSV
    • 

  • Reported release
    63W
    • 

  • Status
    CLOSED  PER
    • 

  • PE
    NoPE
    • 

  • HIPER
    NoHIPER
    • 

  • Special Attention
    NoSpecatt
    • 

  • Submitted date
    2014-01-27
    • 

  • Closed date
    2014-03-04
    • 

  • Last modified date
    2014-03-18
    • 





    

  • APAR is sysrouted FROM one or more of the following:
    

    • 

  • APAR is sysrouted TO one or more of the following:
    

    • 



Fix information


    

  • Fixed component name
    TSM SERVER
    • 

  • Fixed component ID
    5698ISMSV
    • 



Applicable component levels


    

  • R63A  PSY
       UP
    • 

  • R63L  PSY
       UP
    • 

  • R63S  PSY
       UP
    • 

  • R63W  PSY
       UP
    • 








      
              
                            

              

              [{"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"SSGSG7","label":"Tivoli Storage Manager"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"63W","Edition":"","Line of Business":{"code":"LOB26","label":"Storage"}}]
              

                          

          
 
        

      

    

      

        

          

            
Document Information


            

            


                        

            Modified date:
            

            18 March 2014
            

            
                      

        


        

        


      

    

  



    

  

  
    
            

          
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