Fixes are available
APAR status
Closed as program error.
Error description
A very small timing window exists after the HALT command is issued where the main thread can try to close a connection that has already been released and can result in a hang condition. Tivoli Storage Manager Versions Affected: All 6.x servers on all platforms Customer/L2 Diagnostics Callstack for the Main Thread: (dbx) thread current XXXX (dbx) where _cond_wait_global(??, ??, ??) at 0x900000000c93b60 _cond_wait(??, ??, ??) at 0x900000000c946f4 pthread_cond_wait(??, ??) at 0x900000000c953dc pkWaitConditionTracked(??, ??, ??, ??, ??) at 0x1000079f0 DbiParticipate@AF31_6(??, ??, ??, ??) at 0x1001b6460 DbiEvalSQLOutcomeX(??, ??, ??, ??, ??, ??, ??, ??) at 0x1001053d8 RdbCloseConnection(??, ??, ??) at 0x10010253c DbiReleaseAll(??) at 0x100103c40 RdbDeactivateDatabase(??, ??) at 0x1001b9344 dbiHalt(??, ??, ??, ??) at 0x1001d8f64 admStartServer(??, ??) at 0x1001da19c dsmserv.main(??, ??) at 0x100000fb4 Initial Impact: Low Additional Keywords:
Local fix
None. Follow these steps to recover: 1. Login to the OS as the Server instance owner (by default this is tsminst1). 2. Kill the Server proces using OS commands. 3. Run these DB2 commands: db2 force application all db2 terminate db2stop 4. Restart the Tivoli Storage Manager Server normally.
Problem summary
**************************************************************** * USERS AFFECTED: All Tivoli Storage Manager server users. * **************************************************************** * PROBLEM DESCRIPTION: See ERROR DESCRIPTION. * **************************************************************** * RECOMMENDATION: Apply fixing level when available. This * * problem is currently projected to be fixed * * in levels 6.3.5 and 7.1.1. Note that this is * * * * subject to change at the discretion of IBM. * **************************************************************** *
Problem conclusion
This problem was fixed. Affected platforms: AIX, HP-UX, Solaris, Linux, and Windows.
Temporary fix
Comments
APAR Information
APAR number
IC98671
Reported component name
TSM SERVER
Reported component ID
5698ISMSV
Reported release
63A
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2014-01-10
Closed date
2014-01-27
Last modified date
2014-01-27
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
TSM SERVER
Fixed component ID
5698ISMSV
Applicable component levels
R63A PSY
UP
R63H PSY
UP
R63L PSY
UP
R63S PSY
UP
R63W PSY
UP
R71A PSY
UP
R71H PSY
UP
R71L PSY
UP
R71S PSY
UP
R71W PSY
UP
[{"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"SSGSG7","label":"Tivoli Storage Manager"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"63A","Edition":"","Line of Business":{"code":"LOB26","label":"Storage"}}]
Document Information
Modified date:
27 January 2014