A fix is available
APAR status
Closed as program error.
Error description
Running cross platform Server upgrade from a V5.5.7Tivoli storage Manager Server to a V6.3.4 Server on Linux, The upgrade failed at InsertDB process. . L2/Customer Diagnostics: Running Cross platform upgrade to upgrade a Tivoli Storage Manager from an AIX v5.5.7 Server to a V6.3.4 Linux server. The upgrade failed at the InsertDB process. The insertDB fail with the following error: ANR9999D_0685855933 pvrConvertPosition(pvr.c:14451) Thread<1>: Unexpected pos length -1, expected 8 for devType 23.~ ANR9999D Thread<1> issued message 9999 from:~ ANR9999D Thread<1> 0x00000000dc15a3 OutDiagToCons ~ ANR9999D Thread<1> 0x00000000dc43a5 outDiagfExt ~ ANR9999D Thread<1> 0x000000009aceb6 pvrConvertPosition ~ ANR9999D Thread<1> 0x00000000d3dc8b ssUpgrdHandlePvrPos ~ ANR9999D Thread<1> 0x00000000b0a1ba tbInsertRecs ~ ANR9999D Thread<1> 0x000000004affdf AdmInsertDb ~ ANR9999D Thread<1> 0x000000004b0581 admInsertDB ~ ANR9999D Thread<1> 0x00000000483843 main ~ ANR9999D Thread<1> 0x0000392881ecdd *UNKNOWN* ~ ANR9999D Thread<1> 0x00000000481b89 *UNKNOWN* Version/Platform affected: Cross platform Tivoli Storage Manager Server upgrade from V5.5.7 to 6.3.4.0 Linux Additional KeyWord: 95109 cross platform insertdb
Local fix
-The error is caused by the empty volume(s) in the V557 DB, Delete the empty volume(s), redo the extractDB/InsertDB -Upgrade the target Tivoli Storage Manager server to V6.3.4.100 or above to obtain the fix .
Problem summary
**************************************************************** * USERS AFFECTED: All Tivoli Storage Manager server users. * **************************************************************** * PROBLEM DESCRIPTION: See ERROR DESCRIPTION * **************************************************************** * RECOMMENDATION: Apply fixing level when available. This * * problem is currently projected to be fixed * * in levels 6.3.4.2 and 6.3.5. Note that this * * is subject to change at the discretion of * * IBM. * **************************************************************** *
Problem conclusion
This problem was fixed. Affected platforms: AIX, HP-UX, Solaris, Linux, and Windows.
Temporary fix
Comments
APAR Information
APAR number
IC97407
Reported component name
TSM SERVER
Reported component ID
5698ISMSV
Reported release
63L
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2013-11-04
Closed date
2013-11-11
Last modified date
2013-11-11
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
TSM SERVER
Fixed component ID
5698ISMSV
Applicable component levels
R63A PSY
UP
R63H PSY
UP
R63L PSY
UP
R63S PSY
UP
R63W PSY
UP
[{"Line of Business":{"code":"LOB26","label":"Storage"},"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"SSGSG7","label":"Tivoli Storage Manager"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"63L"}]
Document Information
Modified date:
23 September 2021