IC97338: TPC UPGRADE FAILED BECAUSE THE EXPIRED PASSWORDS IN OLD INSTALLV FILE ARE NOT CORRECTLY UPDATED.

Fix Pack 5.1.1.5 (July 2014) for Tivoli Storage Productivity Center
Fix Pack 5.1.1.6 (March 2015) for Tivoli Storage Productivity Center
Fix Pack 5.1.1.9 (October 2015) for Tivoli Storage Productivity Center
Fix Pack 5.1.1.12 (October 2016) for Tivoli Storage Productivity Center
Fix Pack 5.1.1.13 (February 2017) for Tivoli Storage Productivity Center
Fix Pack 5.1.1.14 (June 2017) for Tivoli Storage Productivity Center
Fix Pack 5.1.1.15 (Sept 2017) for Tivoli Storage Productivity Center
Fix Pack 5.1.1.8 (July 2015) for Tivoli Storage Productivity Center

APAR status

• Closed as program error.

Error description

• In a working 4.2.2 environment, the password for the OS user ID
  defined as the TIP primary administrative user was changed but
  the soap.client.properties file was not updated with the new
  password.  Subsequent TPC upgrade fails when the installer tries
   to export the TIP 1.1 configuration settings for use in TIP 2.2
   (a component of TPC 5.x) because the SOAP connection cannot be
  opened using the old/not updated password.  Changing the
  password manually within the soap.client.props file as a
  workaround still results in a failed 5.x upgrade.
  
  Log:
  
  2013-10-24 11:30:39.281+0200 BPCIN0001I The system is installing
   Tivoli
  Storage Productivity Center.
  2013-10-24 11:30:39.297+0200 BPCIN0019I The system is installing
  the
  Tivoli Storage Productivity Center common files. component.
  2013-10-24 11:31:17.109+0200 BPCIN0117I The system completed the
  upgrade
  of the Tivoli Storage Productivity Center common files.
  component.
  2013-10-24 11:31:17.125+0200 BPCIN0116I The system is upgrading
  the
  Tivoli Integrated Portal and Tivoli Common Reporting component.
  2013-10-24 11:33:06.471+0200 BPCIN0108E An error occurred during
  the
  upgrade of the The following error occurred while executing this
  line:
  C:\tpc\Program Files\IBM\TPC\config\install\tpctip.xml:2131: The
  following error occurred while executing this line:
  C:\tpc\Program Files\IBM\TPC\config\install\tpctip.xml:1956:
  BPCIN0004E
  An error occurred during the installation of the Tivoli
  Integrated
  Portal. Review the log files for more information.. Review the
  log files
  for more information.
  

Local fix

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * Users upgrading to TPC 5.1.x                                 *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * See ERROR DESCRIPTION.                                       *
  ****************************************************************
  * RECOMMENDATION:                                              *
  * Upgrade to fix pack maintenance when available.              *
  ****************************************************************
  

Problem conclusion

• The fix for this APAR is targeted for the following maintenance
  package:
  
  | fix pack | 5.1.1-TIV-TPC-FP0003 - target December 2013
  
  http://www-01.ibm.com/support/docview.wss?&uid=swg21320822
  
  The target dates for future fix packs do not represent a formal
  commitment by IBM. The dates are subject to change without
  notice.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Modules/Macros

• INSTALL
  

Fix information

• Fixed component name

  TPC

• Fixed component ID

  5608TPC00

Applicable component levels

• R510 PSY

     UP

• R511 PSY

     UP